FS 3640 toner stuck

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  • copiman
    Technician

    500+ Posts
    • Sep 2011
    • 861

    FS 3640 toner stuck

    I have an FS-3640MFP with a toner cartidge stuck. Cannot get it out. Release lever works. The right side is stuck. Trying to disassemble but never done it and manual no help. Any ideas?
  • tech28
    Trusted Tech

    Site Contributor
    250+ Posts
    • Jun 2013
    • 434

    #2
    Re: FS 3640 toner stuck

    Pry on right side with straight screwdriver.

    Comment

    • copiman
      Technician

      500+ Posts
      • Sep 2011
      • 861

      #3
      Re: FS 3640 toner stuck

      Originally posted by tech28
      Pry on right side with straight screwdriver.
      I finally got frustrated and did just that. It was stuck and the left side as you look at it in the machine. I forced it out. Glad I didn't break anything other than the empty toner cartridge. The new cartridge goes in ok and comes out ok.

      Comment

      • tech28
        Trusted Tech

        Site Contributor
        250+ Posts
        • Jun 2013
        • 434

        #4
        Re: FS 3640 toner stuck

        Have had that happen on a handful of those machines, nothing broken, nothing out of place, just wont come out, ?, strange birds they are. Like the toner add problem.

        Comment

        • protec
          Technician
          • Feb 2005
          • 25

          #5
          Re: FS 3640 toner stuck

          I find it's usually because the user doesn't have the cartridge completely seated and forces the lever into position, jamming the lock mechanism.

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