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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4217
    #1

    1650 message

    Kyo/mita not my speciality but one of my customers has one in warehouse and asked me to look at it. I've replc the drum, developer, etc in the past so I know the machine a little but never saw this messg before.

    Messg is "print mode error". Tried the usual stuff turn off and on, made sure no jobs pending on the PC's. Tried some stuff from google like confirming paper size when printing, etc.

    Any help appreciated.

    Thanks in advance
    Tags: jobs, made, messg, print, stuff
    • JR2ALTA
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2010
      • 2017
      #2
      Re: 1650 message

      Originally posted by copyman
      Kyo/mita not my speciality but one of my customers has one in warehouse and asked me to look at it. I've replc the drum, developer, etc in the past so I know the machine a little but never saw this messg before.

      Messg is "print mode error". Tried the usual stuff turn off and on, made sure no jobs pending on the PC's. Tried some stuff from google like confirming paper size when printing, etc.

      Any help appreciated.

      Thanks in advance
      You need to go to the "Print Mode" for further details. The buttons on left "copy, send, fax, print"

        Comment

        • wild140
          Technician

          50+ Posts
          • Feb 2017
          • 70
          #3
          Re: 1650 message

          Originally posted by JR2ALTA
          You need to go to the "Print Mode" for further details. The buttons on left "copy, send, fax, print"
          I would make sure all end users printing to this unit are using the latest KX driver . Can be found on their public website

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22702
              #4
              Re: 1650 message

              You'll see that message when you attempt to print, and don't have matching paper. It's sort of cryptic, and not very helpful. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • JR2ALTA
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2010
                  • 2017
                  #5
                  Re: 1650 message

                  Originally posted by JR2ALTA
                  You need to go to the "Print Mode" for further details. The buttons on left "copy, send, fax, print"
                  The point being, if you're in the copy screen you'll never see the error detail. Hit the print button and it'll say what paper size/ type that's not loaded.

                    Comment

                    • bsm2
                      IT Manager

                      25,000+ Posts
                      • Feb 2008
                      • 27450
                      #6
                      Re: 1650 message

                      Kyocera is one of the easy machines to work on. Anytime you over think its not a kyocera.Usually that error is wrong tray paper type. paper size or its out of paper

                        Comment

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