M3550 Knocking sound ?

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  • tech07
    Trusted Tech

    250+ Posts
    • Aug 2008
    • 405

    M3550 Knocking sound ?

    Have a M3550 with a knocking sound. Not real loud, but don't trust it. Has almost new pm kit. And new dev. and reg. clutches. Runnng fine but knocking.
    Not the fuser. Hard to pinpoint source. Drum, fuser, developer less than 10K. This machine runs 75k a month. This knocking noise has me frustated. ?????
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22699

    #2
    Re: M3550 Knocking sound ?

    Paper tray lift gear post broken? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • darry1322
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2010
      • 817

      #3
      Re: M3550 Knocking sound ?

      I did see one machine ( can't remember if it was an M3550 but it was similar) that wouldn't knock during pre-drive if the drum or developer or toner wasn't in the machine. If you just left the toner out with everything else in place, it wouldn't knock during pre-drive. Put the toner in and the knock during pre-drive would be back.

      Turned out to be the fuser. Apparently the fuser pressure doesn't engage until every component is detected. The knock was only present when the fuser pressure was engaged.

      Comment

      • zoraldinho
        teacher-guide-expert-guru

        Site Contributor
        2,500+ Posts
        • Mar 2008
        • 4955

        #4
        Re: M3550 Knocking sound ?

        slow knocking=Paper tray lift gear post broken
        fast
        knocking =registration gear
        Practice makes perfect
        If it ain't broke, don't fix it
        A picture is worth a thousand words
        If you want something done right, you have to do it yourself

        Comment

        • tech07
          Trusted Tech

          250+ Posts
          • Aug 2008
          • 405

          #5
          Re: M3550 Knocking sound ?

          Thanks guys. Definitely not tray lift. Changed way too many of those.
          Registration gear sounds interesting

          Comment

          • zoraldinho
            teacher-guide-expert-guru

            Site Contributor
            2,500+ Posts
            • Mar 2008
            • 4955

            #6
            Re: M3550 Knocking sound ?

            302LV24160 - Gear Z19R-Z22R RGIST UP
            302LV24150 - Gear Z22L REGIST LOW


            gear.jpg

            Practice makes perfect
            If it ain't broke, don't fix it
            A picture is worth a thousand words
            If you want something done right, you have to do it yourself

            Comment

            • tech07
              Trusted Tech

              250+ Posts
              • Aug 2008
              • 405

              #7
              Re: M3550 Knocking sound ?

              Could not locate 302LV24150 and 160 in the M3550 parts list.

              Comment

              • tech07
                Trusted Tech

                250+ Posts
                • Aug 2008
                • 405

                #8
                Re: M3550 Knocking sound ?

                Part not in parts manual but found it in service bulliten...Thanks !

                Comment

                • zoraldinho
                  teacher-guide-expert-guru

                  Site Contributor
                  2,500+ Posts
                  • Mar 2008
                  • 4955

                  #9
                  Re: M3550 Knocking sound ?

                  Any time.
                  Practice makes perfect
                  If it ain't broke, don't fix it
                  A picture is worth a thousand words
                  If you want something done right, you have to do it yourself

                  Comment

                  • tech07
                    Trusted Tech

                    250+ Posts
                    • Aug 2008
                    • 405

                    #10
                    Re: M3550 Knocking sound ?

                    Solution was found in Drum assembly component of new PM kit ( 10k ). Turning too tight causing spring loaded drum coupling ratchet gear to slip and make noise. Thanks for input.( Will pay attention to reg. gears going forward also.)

                    Comment

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