Kyocera Ecosys M2540dw - skew

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  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1327

    Kyocera Ecosys M2540dw - skew

    Got a new machine in today and the image is skewed about 3 mil. There is not adjustment for the scanner and nothing I can find to adjust the paper skew. Any help would be appreciated or just send it back?

    Thanks

    *******
    Well I did find a adjustment procedure U411, have to have test originals to do them, ChartA 302NM94340 and ChartB 302NM94330.
    Last edited by kuby; 07-24-2018, 10:35 PM.
  • Ropariva
    Senior Tech

    500+ Posts
    • Mar 2016
    • 591

    #2

    Comment

    • bigdaddy
      Technician
      • Feb 2015
      • 35

      #3
      Re: Kyocera Ecosys M2540dw - skew

      Kuby-

      Did you find a fix for the skewing? I have 35 of these to install and the first 3 out of the box are skewing, needless to say I haven't un-boxed the the other 32 yet. Any information would be helpful. THANKS!

      Comment

      • kuby
        Senior Tech

        1,000+ Posts
        • Oct 2007
        • 1327

        #4
        Re: Kyocera Ecosys M2540dw - skew

        No it did not fix it. Got a new machine and it does it too. I guess it is the nature of the breast?

        Comment

        • bigdaddy
          Technician
          • Feb 2015
          • 35

          #5
          Re: Kyocera Ecosys M2540dw - skew

          Thanks, I was hoping you found a fix. I'll call work support, and hopefully they will have a solution, or at-least i will have a case number for the Regional Tech.

          Comment

          • JR2ALTA
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2010
            • 2017

            #6
            Re: Kyocera Ecosys M2540dw - skew

            Please temper your expectations. It's a desktop unit. If people need a digital scan without much fuss it'll do.

            Comment

            • Geo
              Senior Tech

              500+ Posts
              • Nov 2010
              • 660

              #7
              Re: Kyocera Ecosys M2540dw - skew

              Originally posted by kuby
              Got a new machine in today and the image is skewed about 3 mil. There is not adjustment for the scanner and nothing I can find to adjust the paper skew. Any help would be appreciated or just send it back?

              Thanks

              *******
              Well I did find a adjustment procedure U411, have to have test originals to do them, ChartA 302NM94340 and ChartB 302NM94330.
              Is the image skewed equally from top to bottom?

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22699

                #8
                Re: Kyocera Ecosys M2540dw - skew

                So did you determine if it's a paper skew or an original skew?

                I had a tabletop B&W printer that was skewing ~3mm from all the trays. I was able to completely remove the paper skew by installing a longer pressure spring at the pre-registration roller.

                skew1.JPGskew2.JPG

                The spring at the left is the original. The spring in the center is the replacement that I used. The spring at the right was too strong and the idler shaft would not stay clipped in long enough to install the rollers (they launched across the room). I can get measurements and model numbers, but I think you get the basic concept. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • djs9164
                  Technician

                  50+ Posts
                  • Mar 2018
                  • 79

                  #9
                  Re: Kyocera Ecosys M2540dw - skew

                  Originally posted by blackcat4866
                  So did you determine if it's a paper skew or an original skew?

                  I had a tabletop B&W printer that was skewing ~3mm from all the trays. I was able to completely remove the paper skew by installing a longer pressure spring at the pre-registration roller.

                  [ATTACH=CONFIG]42090[/ATTACH][ATTACH=CONFIG]42091[/ATTACH]

                  The spring at the left is the original. The spring in the center is the replacement that I used. The spring at the right was too strong and the idler shaft would not stay clipped in long enough to install the rollers (they launched across the room). I can get measurements and model numbers, but I think you get the basic concept. =^..^=
                  Unofficial fix. Shim the rear side of your fusing unit.

                  Sent from my XT1635-01 using Tapatalk

                  Comment

                  • ntbann
                    Senior Tech

                    500+ Posts
                    • Jan 2012
                    • 612

                    #10
                    Re: Kyocera Ecosys M2540dw - skew

                    We had to shim a fuser on a M3550 that was skewing bad with legal paper.

                    Comment

                    • Geo
                      Senior Tech

                      500+ Posts
                      • Nov 2010
                      • 660

                      #11
                      Re: Kyocera Ecosys M2540dw - skew

                      Originally posted by djs9164
                      Unofficial fix. Shim the rear side of your fusing unit.

                      Sent from my XT1635-01 using Tapatalk
                      Actully it's an official fix..

                      Comment

                      • Hose1cook
                        Defective Technician

                        50+ Posts
                        • Jun 2008
                        • 80

                        #12
                        Re: Kyocera Ecosys M2540dw - skew

                        Originally posted by Geo
                        Actully it's an official fix..
                        I have a few doing this, one I just set up today. Is there any documentation? I just searched the QA's and nothing came up. Thanks.

                        Comment

                        • ntbann
                          Senior Tech

                          500+ Posts
                          • Jan 2012
                          • 612

                          #13
                          Re: Kyocera Ecosys M2540dw - skew

                          Make a shim, put it behind fuser mount, reattach fuser, test. If still skewing try more or the other side of fuser.

                          Comment

                          • bigdaddy
                            Technician
                            • Feb 2015
                            • 35

                            #14
                            Re: Kyocera Ecosys M2540dw - skew

                            Regional Tech came in today and with the test charts not printing skewed determined that the internal prints were skewed. With the test charts the skew dropped to no skew to half a mm.

                            Comment

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