Black print in copy mode FS-6025MFP

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  • kaborwen
    Trusted Tech
    • Feb 2010
    • 146
    #1

    [Misc] Black print in copy mode FS-6025MFP

    Hi,
    I got an issue with ECOSYS FS-6025MFP. When printing, no probleme. But when copying, it's come out with black print. I replace ISU, but not ok.
    Someone have solution?

    PS: See Attached file.
    Attached Files
    Tags: black, fs-6025mfp, isu, print, replace
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22705
      #2
      Re: Black print in copy mode FS-6025MFP

      What do scans look like? Did you do a scanner calibration?

      I think that I would have started with re-seating cables, then the CCD. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Santander
          Senior Tech

          Site Contributor
          500+ Posts
          • May 2009
          • 768
          #3
          Re: Black print in copy mode FS-6025MFP

          Originally posted by kaborwen
          Hi,
          I got an issue with ECOSYS FS-6025MFP. When printing, no probleme. But when copying, it's come out with black print. I replace ISU, but not ok.
          Someone have solution?

          PS: See Attached file.
          Since you state that printing does not have a problem, it is narrowed down to scanning the original for copies. Is it from the ADF only or from the platen as well? If you are getting this from the ADF only check to make sure that someone has not dislodged the scanner lock lever resulting in the scanner not get to the home position when using the ADF, platen copies are OK. Had one a couple of months ago that exhibited the same output only to discover that someone had moved the scanner lock lever half way and it kept the scanner from fully getting to the proper position when using the ADF. Platen copies were fine. Worth a look.

            Comment

            • kaborwen
              Trusted Tech
              • Feb 2010
              • 146
              #4

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22705
                  #5
                  Re: Black print in copy mode FS-6025MFP

                  You know, I remember something. I remember the black scans. This series would blow engine boards. They were covered under warranty for a while. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Santander
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • May 2009
                      • 768
                      #6
                      Re: Black print in copy mode FS-6025MFP

                      If prints are OK and it can scan from the platen OK, then I would suspect that something is keeping the scanner from reaching the home position to scan from the adf. The scanner cannot get to the proper position when using the ADF and it is scanning the frame between the slit glass and the platen. Is the alignment of the ADF to the machine OK? If the ADF has been abused it may be skewed to the point that the documents are beyond the scanning point of where they should be for the ADF. There is an adjustment for ADF skew located in the compartment that houses the microcolth on the backside of the ADF. However I still feel that your scanner is not getting back to the home position for the ADF. Have you replaced the scanner home position Sensor?

                        Comment

                        • frodo
                          Technician
                          • Aug 2009
                          • 36
                          #7
                          Re: Black print in copy mode FS-6025MFP

                          Yes, It was common when the PSU went bad(Pregnant Caps) or blew, it takes out the eng/main board, and then you get black scans/copies.

                            Comment

                            • kaborwen
                              Trusted Tech
                              • Feb 2010
                              • 146
                              #8
                              Re: Black print in copy mode FS-6025MFP

                              Originally posted by Santander
                              If prints are OK and it can scan from the platen OK, then I would suspect that something is keeping the scanner from reaching the home position to scan from the adf. The scanner cannot get to the proper position when using the ADF and it is scanning the frame between the slit glass and the platen. Is the alignment of the ADF to the machine OK? If the ADF has been abused it may be skewed to the point that the documents are beyond the scanning point of where they should be for the ADF. There is an adjustment for ADF skew located in the compartment that houses the microcolth on the backside of the ADF. However I still feel that your scanner is not getting back to the home position for the ADF. Have you replaced the scanner home position Sensor?

                              There is no ADF. The machine working with platen and do black copies.

                                Comment

                                • kaborwen
                                  Trusted Tech
                                  • Feb 2010
                                  • 146
                                  #9
                                  Re: Black print in copy mode FS-6025MFP

                                  Originally posted by frodo
                                  Yes, It was common when the PSU went bad(Pregnant Caps) or blew, it takes out the eng/main board, and then you get black scans/copies.

                                  So in this case, what can I do? Order MAIN PWB or ENGINE PWB?
                                  The machine is out of warranty.

                                    Comment

                                    • JR2ALTA
                                      Service Manager

                                      Site Contributor
                                      1,000+ Posts
                                      • Feb 2010
                                      • 2017
                                      #10
                                      Re: Black print in copy mode FS-6025MFP

                                      Originally posted by kaborwen
                                      So in this case, what can I do? Order MAIN PWB or ENGINE PWB?
                                      The machine is out of warranty.
                                      I take their suggestions as to replace both.

                                        Comment

                                        • blackcat4866
                                          Master Of The Obvious

                                          Site Contributor
                                          10,000+ Posts
                                          • Jul 2007
                                          • 22705
                                          #11
                                          Re: Black print in copy mode FS-6025MFP

                                          There's a bulletin. I'll see if I can find it.

                                          You can look too. =^..^=

                                          Apparently the FS-6025MFP is not sold in my area, but this is the bulletin for another Matsuri. Obviously the part number won't be the same.
                                          Attached Files
                                          Last edited by blackcat4866; 08-16-2018, 11:40 PM.
                                          If you'd like a serious answer to your request:
                                          1) demonstrate that you've read the manual
                                          2) demonstrate that you made some attempt to fix it.
                                          3) if you're going to ask about jams include the jam code.
                                          4) if you're going to ask about an error code include the error code.
                                          5) You are the person onsite. Only you can make observations.

                                          blackcat: Master Of The Obvious =^..^=

                                            Comment

                                            • blackcat4866
                                              Master Of The Obvious

                                              Site Contributor
                                              10,000+ Posts
                                              • Jul 2007
                                              • 22705
                                              #12
                                              Re: Black print in copy mode FS-6025MFP

                                              Hey, I just had a thought. Did you maybe accidentally 1/2 lock the scanner so that it can't reach the slit glass anymore? It's easy to do, just moving the machine around. =^..^=
                                              If you'd like a serious answer to your request:
                                              1) demonstrate that you've read the manual
                                              2) demonstrate that you made some attempt to fix it.
                                              3) if you're going to ask about jams include the jam code.
                                              4) if you're going to ask about an error code include the error code.
                                              5) You are the person onsite. Only you can make observations.

                                              blackcat: Master Of The Obvious =^..^=

                                                Comment

                                                • blackcat4866
                                                  Master Of The Obvious

                                                  Site Contributor
                                                  10,000+ Posts
                                                  • Jul 2007
                                                  • 22705
                                                  #13
                                                  Re: Black print in copy mode FS-6025MFP

                                                  Originally posted by Santander
                                                  ... If you are getting this from the ADF only check to make sure that someone has not dislodged the scanner lock lever resulting in the scanner not get to the home position when using the ADF, platen copies are OK. Had one a couple of months ago that exhibited the same output only to discover that someone had moved the scanner lock lever half way and it kept the scanner from fully getting to the proper position when using the ADF. Platen copies were fine. Worth a look.
                                                  Oops! I just noticed that I'm about 3 posts too late. =^..^=
                                                  If you'd like a serious answer to your request:
                                                  1) demonstrate that you've read the manual
                                                  2) demonstrate that you made some attempt to fix it.
                                                  3) if you're going to ask about jams include the jam code.
                                                  4) if you're going to ask about an error code include the error code.
                                                  5) You are the person onsite. Only you can make observations.

                                                  blackcat: Master Of The Obvious =^..^=

                                                    Comment

                                                    • frodo
                                                      Technician
                                                      • Aug 2009
                                                      • 36
                                                      #14
                                                      Re: Black print in copy mode FS-6025MFP

                                                      Originally posted by kaborwen
                                                      So in this case, what can I do? Order MAIN PWB or ENGINE PWB?
                                                      The machine is out of warranty.
                                                      If you have already changed the Power supply, you'd be pretty safe trying each one (NOT BOTH AT THE SAME TIME) and remember the dimm / eeprom, In the colour machines it was usually the Main pcb from memory.
                                                      Also make sure you have the latest firmware at the end, as they did make changes to the power settings to "try" and stop this from happening.

                                                        Comment

                                                        • albenbalinong
                                                          Technician
                                                          • Sep 2015
                                                          • 30
                                                          #15
                                                          Re: Black print in copy mode FS-6025MFP

                                                          Please check the scanner ribbon wire as well..

                                                            Comment

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