TaskAlpha 3050 ci DP plate not lifting

[copier tech]

2DC5301F-4D14-4B6A-AF94-14532F148E48.jpg

[jhalfhide]

[birchcourt]

Re: TaskAlpha 3050 ci DP plate not lifting

A piece of plasic wich comes between the lifting sensor is broken, nearby the pickup roller


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[George J]

Re: TaskAlpha 3050 ci DP plate not lifting

I agree that it's most likely a little hook that broke of the so called 'Holder LF'. The black plastic bit that holds the pulley and belt.

[copier tech]

Re: TaskAlpha 3050 ci DP plate not lifting

I agree that it's most likely a little hook that broke of the so called 'Holder LF'. The black plastic bit that holds the pulley and belt.

Thanks for the info, I have identified the part you are referring to 'holder LF' however if this is broken how would it affect the lifter plate, seems a separate part?

Holfer LF.JPGlift.JPG

[jhalfhide]

[GeneOR95]

Re: TaskAlpha 3050 ci DP plate not lifting

Thanks for the info, I have identified the part you are referring to 'holder LF' however if this is broken how would it affect the lifter plate, seems a separate part?

[ATTACH=CONFIG]40731[/ATTACH][ATTACH=CONFIG]40732[/ATTACH]

Because if the holder is broken the sensor does not send a paper present signal. If there is no paper the plate will not lift to feed paper it doesn't know is there.

[George J]

Re: TaskAlpha 3050 ci DP plate not lifting

Exactly, it's one of those 'calls that happens once and you'll never forget about this' kind of calls that at first takes you an hour to fix. After that it's 5 minutes of 'oh this again'.

[Kidaver]

Re: TaskAlpha 3050 ci DP plate not lifting

I remember having this issue the first time. Called tech support and they had me replace everything from the sensors, wiring harness, to the DP control board and nothing fixed it. Made one call to our regional tech rep about it and right off he said to replace the holder. I was so mad i spent all that time on something so simple.

[copier tech]

Re: TaskAlpha 3050 ci DP plate not lifting

Thanks for all the replies, I will order this part if I go back.