Kyocera FS-C2026MFP color problem

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  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635
    #1

    Kyocera FS-C2026MFP color problem

    Hi All.
    Need help with this one. I'm doing mostly KM/Brother and Toshiba stuff, but large customer wants me to see this Kyo.
    The black text looks blueish and images look blurred.
    I have read here about problems with color registration related to IDC shutter and transfer belt and will check them.
    Have not access to Firmware or parts other than consumables, so any help     would be appreciated.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.
    Tags: belt, color, registration, shutter, transfer
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698
      #2
      Re: Kyocera FS-C2026MFP color problem

      Lets start with a quality sample please. Try this:
      Attached Files
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635
          #3
          Re: Kyocera FS-C2026MFP color problem

          Yes, thanks to you Sir I have these color charts for some time on my phone memory and USB flash drive.
          Will try them when touch machine, any common problems with these?
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • tech07
              Trusted Tech

              250+ Posts
              • Aug 2008
              • 405
              #4
              Re: Kyocera FS-C2026MFP color problem

              First of all, I'm sorry you have to service this machine, not a very dependable one.
              Do the color registation process in service mode and get it as close as possible
              Install specific firmwre for this issue.
              Fine tune in service mode again.
              PS. Before starting, remove and resesat drums, develoers and transfer belt.
              message me and Ill send firmware

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22698
                  #5
                  Re: Kyocera FS-C2026MFP color problem

                  It's quite common to lose a single color completely. The drum and developing units often make poor electrical contact. Simply re-seating the drums and developing units can bring back the single color. Yes there is a firmware to improve color registration. Keep in mind that it is often necessary to run the color registration several times to achieve correct color calibration. I've had instances where it took (8) times to get color registration pulled back in. If your customer is hoping for photo quality they will be disappointed. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635
                      #6
                      Re: Kyocera FS-C2026MFP color problem

                      Nah BC, she is just secretary of big boss. They wanted me to fix it right now, by the phone:
                      Thank you both for needed suggestions.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • tech07
                          Trusted Tech

                          250+ Posts
                          • Aug 2008
                          • 405
                          #7
                          Re: Kyocera FS-C2026MFP color problem

                          Blackcat is correct. 8 times is not unusual

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7635
                              #8
                              Re: Kyocera FS-C2026MFP color problem

                              Problem solved...
                              In fact there wasn't REAL problem with the machine thankfully. But customers like this should be charged twice per normal just because of their stupidity.
                              Went there print report from machine looks good...Hmm, go ahead and printed BC charts from PC, all of them looks pretty normal. After that got confidence to do calmly calibration and color registration(ONLY 3 times), I know I was lucky today
                              At last she manage to find a file with the problem, printed again same blueish s**t. That file was scanned from another machine somewhere and they printed this ONLY file with problems and yelled for service.
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                Comment

                                • Ropariva
                                  Senior Tech

                                  500+ Posts
                                  • Mar 2016
                                  • 590
                                  #9
                                  Re: Kyocera FS-C2026MFP color problem

                                  Originally posted by tsbservice
                                  Problem solved...
                                  In fact there wasn't REAL problem with the machine thankfully. But customers like this should be charged twice per normal just because of their stupidity.
                                  Went there print report from machine looks good...Hmm, go ahead and printed BC charts from PC, all of them looks pretty normal. After that got confidence to do calmly calibration and color registration(ONLY 3 times), I know I was lucky today
                                  At last she manage to find a file with the problem, printed again same blueish s**t. That file was scanned from another machine somewhere and they printed this ONLY file with problems and yelled for service.
                                  Bill, Bill Bill!!

                                    Comment

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