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  • itchyfinger@att.net
    Technician

    50+ Posts
    • Oct 2017
    • 77

    noise

    have CS6002 that makes a grumbling noise when ever it comes out of sleep mode of fired up in morning. unit has current firmware, new style bridge unit in the pf unit and fuser replaced as well as the exit unit. have checked the bulletins and have found no other info. anyone had this or an idea on it??

    thanks in advanced

    itchy
  • nathicana
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2008
    • 322

    #2
    Re: noise

    Originally posted by itchyfinger@att.net
    have CS6002 that makes a grumbling noise when ever it comes out of sleep mode of fired up in morning. unit has current firmware, new style bridge unit in the pf unit and fuser replaced as well as the exit unit. have checked the bulletins and have found no other info. anyone had this or an idea on it??

    thanks in advanced

    itchy
    Run the container mix motor in u030 and listen for the noise. We had a noise relating to toner and I think it turned out to be the cartridge itself. The customer reported it as occurring 1st thing in the morning.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703

      #3
      Re: noise

      It certainly could be the vibrator motor related to toner add, but most of my customers are hearing the rumbling of the continuous rotation of the fuser. New or old fuser, it has a sound continuously when not asleep.

      Silent mode will quiet it down, but adds warmup time to every print or copy. In most cases I pitch Silent Mode as the best option. Some say yes, some say no. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • tmaged
        Owner/Service Manager

        Site Contributor
        1,000+ Posts
        • Oct 2008
        • 1813

        #4
        Re: noise

        Originally posted by blackcat4866
        It certainly could be the vibrator motor related to toner add, but most of my customers are hearing the rumbling of the continuous rotation of the fuser. New or old fuser, it has a sound continuously when not asleep.

        Silent mode will quiet it down, but adds warmup time to every print or copy. In most cases I pitch Silent Mode as the best option. Some say yes, some say no. =^..^=
        Since these separate the fusing rollers automatically, any idea what is the point of running the fuser motor continuously ? All it seems to do is cause noise issues. I have a fuser drive unit on order, but it's backordered for a couple of weeks.
        Hope that helps !
        -Tony
        www.dtios.com
        Become a fan on Facebook

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22703

          #5
          Re: noise

          Maybe... since heat rises it more evenly distributes the fuser heat to the entire roller, for the quickest possible first copy speed?

          Personally, for longevity I believe they should all be in Silent Mode. The 25 to 30 second warm up is hardly noticeable and reduces the energy usage considerably. Could you really be in that big a hurry that 30 seconds matters? It takes longer than that to walk over to the MFP. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: noise

            Originally posted by blackcat4866
            Personally, for longevity I believe they should all be in Silent Mode. The 25 to 30 second warm up is hardly noticeable and reduces the energy usage considerably. Could you really be in that big a hurry that 30 seconds matters? ..........It takes longer than that to walk over to the MFP. =^..^=
            ahhh you don't deal with alot of US Gov't workers huh?

            I know in the old days you needed to keep the hot roller somewhat warm... FPO/Flat spotting.
            most machines now ( crap IMHO ) like the "film/soft" hot roller... so 20-30secs? the fat ummmm female 10' from it should make it there by LPO!

            Comment

            • tmaged
              Owner/Service Manager

              Site Contributor
              1,000+ Posts
              • Oct 2008
              • 1813

              #7
              Re: noise

              Originally posted by blackcat4866
              Maybe... since heat rises it more evenly distributes the fuser heat to the entire roller, for the quickest possible first copy speed?

              Personally, for longevity I believe they should all be in Silent Mode. The 25 to 30 second warm up is hardly noticeable and reduces the energy usage considerably. Could you really be in that big a hurry that 30 seconds matters? It takes longer than that to walk over to the MFP. =^..^=
              Seems plausible. I'll buy it.
              Hope that helps !
              -Tony
              www.dtios.com
              Become a fan on Facebook

              Comment

              • wragsdale
                Trusted Tech

                100+ Posts
                • Jul 2014
                • 188

                #8
                Re: noise

                Its purpose is definitely correlated to heat distribution.

                If you turn on silent mode and wait a variable amount of time between jobs, you will notice a variable initial print speed. The longer the time between jobs, the longer the initial print takes. There even is a longer delay than normal between concurrent jobs. It's not very noticeable but probably in the range of 1-3 seconds.

                Comment

                • tmaged
                  Owner/Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Oct 2008
                  • 1813

                  #9
                  Re: noise

                  Originally posted by wragsdale
                  Its purpose is definitely correlated to heat distribution.

                  If you turn on silent mode and wait a variable amount of time between jobs, you will notice a variable initial print speed. The longer the time between jobs, the longer the initial print takes. There even is a longer delay than normal between concurrent jobs. It's not very noticeable but probably in the range of 1-3 seconds.
                  They must have changed silent mode on the newer machines. The Alphard 1 was the last ones I tried it on, and they were pretty much unusable.
                  Hope that helps !
                  -Tony
                  www.dtios.com
                  Become a fan on Facebook

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22703

                    #10
                    Re: noise

                    Silent Mode is simply Sleep Mode keeping the panel operational. The panel accepts commands but actual warmup begins at press of Start. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Tonerkiller
                      Senior Tech

                      500+ Posts
                      • Oct 2012
                      • 658

                      #11
                      Re: noise

                      I had one with a sound like that and it was the motor that applies pressure to the transfer belt

                      Comment

                      • Mr2crazed
                        Technician
                        • Jun 2014
                        • 34

                        #12
                        Re: noise

                        I've heard this from where the toner container is. It was very intermittent and I was lucky enough to hear it a few times to determine its source where the toner bottle would make a grinding noise where it meets with the gear inside.

                        There is a QA for a revised toner rail assembly, QA_I059_2ND.

                        QA_I059_2ND_0092_SB.pdf

                        Comment

                        • Tonerkiller
                          Senior Tech

                          500+ Posts
                          • Oct 2012
                          • 658

                          #13
                          Re: noise

                          Originally posted by Mr2crazed
                          I've heard this from where the toner container is. It was very intermittent and I was lucky enough to hear it a few times to determine its source where the toner bottle would make a grinding noise where it meets with the gear inside.

                          There is a QA for a revised toner rail assembly, QA_I059_2ND.

                          [ATTACH]41461[/ATTACH]
                          I have also just ran into this noise. Part is back ordered

                          Comment

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