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Re: CS-5050 - crumpled/folded jam above fuser
Possible broken exit guide. It's the black piece on the door that seats just above the fuser when you close the door.
There is a small protrusion on each end of this guide . I replaced quite a few when one of these protrusions break off and cause that guide to seat crooked. -
Re: CS-5050 - crumpled/folded jam above fuser
Past the fuser/heater? Could be the unit above the heater. Remove the top right plastic cover above the door, and see if there is a paper clip or something. That unit has two switches that get dirty and could cause jams.
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Re: CS-5050 - crumpled/folded jam above fuser
What about the guide on the door where the fuser picker fingers come out of. It warps and breaks.Comment
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Re: CS-5050 - crumpled/folded jam above fuser
Could be this unit. The one on the left
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Re: CS-5050 - crumpled/folded jam above fuser
CS5050.jpg
This is the protrusion I was referring to in my earlier post. They tend to break off of one side causing the exit guides to seat with uneven pressure.
Thanks patrickjlc for the picture.Comment
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Re: CS-5050 - crumpled/folded jam above fuser
You have a bad exit assembly. Either one of the guide finger clusters on the unit has cracked and is slipping or you have an excessive buildup of toner and burned paper dust in the assembly. You could remove the exit assembly and thoroughly clean it, but the problem with eventually return. The long term fix is replacing the exit assembly.Comment
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Re: CS-5050 - crumpled/folded jam above fuser
If you saved the scanner locking screw you can do a simple McGuyver that will outlast the rest of the machine:
FalconIII exit guide McGuyver.JPG
You might advise your customer that these parts are getting hard to get, so stop slamming the frickin' door.
=^..^=Last edited by blackcat4866; 01-26-2019, 03:23 AM.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: CS-5050 - crumpled/folded jam above fuser
Guys/Gals,
Thanks for your help!! Much appreciated!! I will see what I can find on Sunday and report back with pictures. Thank you!!Comment
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Re: CS-5050 - crumpled/folded jam above fuser
Hi Guys/Gals,
Yall were right it was the exit assembly. Now I have a new problem.. Any idea where I can get one?
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Re: CS-5050 - crumpled/folded jam above fuser
You didn't look very closely at the photos, did you? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: CS-5050 - crumpled/folded jam above fuser
From what I can see that part is warped. I might be able to sand it down; but I'd rather replace it.Comment
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Re: CS-5050 - crumpled/folded jam above fuser
You didn't look very closely at the photos, did you?
It has nothing to do with warping. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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