3510i DP772 CQ issue

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  • copycart
    Technician

    Site Contributor
    50+ Posts
    • May 2009
    • 97

    [CQ] 3510i DP772 CQ issue

    I have a 3510i with 206k on the machine and 980K on the scanner. I'm getting background when I scan a document to the desktop and when I make copies through the DF. I have cleaned the optics, slit glass and exp. glass. I also clean the lens array in the DP772. I'm still not having any success. The shading is set to default which is 0 in Service program 63. Any ideas will help. I'm sending a copy of copies, I hope they show my problem.
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  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2172

    #2
    Re: 3510i DP772 CQ issue

    Have you checked the hinge assembly right and left?

    Comment

    • Geo
      Senior Tech

      500+ Posts
      • Nov 2010
      • 660

      #3
      Re: 3510i DP772 CQ issue

      Have you tried adjusting the default???

      Comment

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