Kyocera M6525idn Color copies and prints are disable

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  • bryant28282000
    Trusted Tech
    • Jul 2012
    • 142
    #1

    Kyocera M6525idn Color copies and prints are disable

    I got three Kyocera C M6526 and I cant get these machines to print or copy in Color. I format the SD card and choose default to factory in the service mode, I change everything in common settings to color, I can take the color toners out and it wont ask for color and will print in b/w. I have done everything and cant figureout why do these copiers print and copy only in color. I ungraded the firmware and tried through the drivers. I dont understand how the last user disable color
    Tags: color, copy, disable, kyocera, print
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703
      #2
      Re: Kyocera M6525idn Color copies and prints are disable

      Originally posted by bryant28282000
      I got three Kyocera C M6526 and I cant get these machines to print or copy in Color. I format the SD card and choose default to factory in the service mode, I change everything in common settings to color, I can take the color toners out and it wont ask for color and will print in b/w. I have done everything and cant figureout why do these copiers print and copy only in color. I ungraded the firmware and tried through the drivers. I dont understand how the last user disable color
      Since you say (3) times that it prints in monochrome and (1) time that it prints in color, should we assume that the prints are monochrome (or color)?

      Is it a M6526 or a M6525?

      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • tmaged
          Owner/Service Manager

          Site Contributor
          1,000+ Posts
          • Oct 2008
          • 1813
          #3
          Re: Kyocera M6525idn Color copies and prints are disable

          Check system settings & make sure it's not set to print B&W when it's out of color toner. It never lets you know it's out of a color when it's turned on.
          This is a great idea by Kyocera but very poorly executed.
          Hope that helps !
          -Tony
          www.dtios.com
          Become a fan on Facebook

            Comment

            • Xer0615
              Technician
              • Jan 2019
              • 48
              #4
              Re: Kyocera M6525idn Color copies and prints are disable

              Originally posted by tmaged
              Check system settings & make sure it's not set to print B&W when it's out of color toner. It never lets you know it's out of a color when it's turned on.
              This is a great idea by Kyocera but very poorly executed.
              Pardon my potential ignorance, but in these desktop models, are not the "idn" units B/W only? if it were color capable, would it not be "cidn"?

                Comment

                • wragsdale
                  Trusted Tech

                  100+ Posts
                  • Jul 2014
                  • 188
                  #5
                  Re: Kyocera M6525idn Color copies and prints are disable

                  There is no M6525idn, M6525cidn, M6526idn. Only a M6526cidn. I think, judging by the fact that he/she removed color cartridges, it's almost certainly a M6526cidn which is specifically a color engine and has no monochrome counterpart.

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