km 5050

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  • Where is my screwdriver
    Technician
    • Nov 2016
    • 16

    #16
    Re: km 5050

    Have you tried a U163 reset on this device. This is normally reserved for fuser errors but has reset other errors in the past.

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    • everestphotocopy
      Junior Member
      • Jun 2019
      • 8

      #17
      Re: km 5050

      Originally posted by Where is my screwdriver
      Have you tried a U163 reset on this device. This is normally reserved for fuser errors but has reset other errors in the past.
      ya tried u163 and u24 too. but nothing seems to work for me.

      Comment

      • Santander
        Senior Tech

        Site Contributor
        500+ Posts
        • May 2009
        • 768

        #18
        Re: km 5050

        Since you say you tried 2 sided to one sided and it said not available, you have eliminated the print side. Since the machine is indicating that the function is not available, it does not recognize that it has a two sided DP. To me this would indicate a bad wiring harness or a defective main PCB.

        Comment

        • Drewsup
          Junior Member
          • May 2019
          • 9

          #19
          Re: km 5050

          can you do multiple sets of single sided originals using the DP?
          if a Kyo HD goes bad on older machines, it may not show an eror, but since the HD is used to replicate the sets, you get a "Cannot use this function" message

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          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22989

            #20
            Re: km 5050

            Falcon III's will show C0640 when the HDD fails. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Drewsup
              Junior Member
              • May 2019
              • 9

              #21
              Re: km 5050

              Originally posted by blackcat4866
              Falcon III's will show C0640 when the HDD fails. =^..^=
              these were same tech era as 6030's, many a time you would go to one that appeared normal, but as soon as you selected multiple sets it say declare option unavailable. there are usually HDD errors in 904, but once machine is reset at power, everything looks normal again.

              Comment

              • everestphotocopy
                Junior Member
                • Jun 2019
                • 8

                #22
                Re: km 5050

                i have 2 5050 machines and both show the same message. I tried changing the PWB too but does not work in both the machines.

                Comment

                • copydocinc
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Mar 2015
                  • 263

                  #23
                  Re: km 5050

                  I have 2 possibilities.

                  1. The duplexer connector is unplugged or loose.

                  2. Have you actually put a paper in the doc feeder? or trying to do this on the glass won't work
                  with a 2 to 2 setting.

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