9002i DV u it's.

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  • djs9164
    Technician

    50+ Posts
    • Mar 2018
    • 79
    #1

    [CQ] 9002i DV u it's.

    I have an account with 3 9002i that seem to eat DV units. I have replaced the u it's at least once in all the machines, and now 3 times in one of them. The symptom is always a light shadow which corresponds to a spot on the DV unit. Replacing the DV fixes the problem for a while but it always comes back.
    Paper brand in Ultra, it's a decent brand and I've not had any problems with it yet n the past. They do use Tuttle and Strathmore bond 25% cotton at times.
    Having a hard time believing I have had 7 defective DV units, but I can't come up with a solution here.
    Firmware is up to date.
    Any help or suggestions appreciated.
    Thanks


    Sent from my XT1635-01 using Tapatalk
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703
      #2
      Re: 9002i DV u it's.

      Are you using OEM toner? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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        • djs9164
          Technician

          50+ Posts
          • Mar 2018
          • 79
          #3
          Re: 9002i DV u it's.

          Yes.

          Sent from my XT1635-01 using Tapatalk

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