Kyocera Taskalfa 3500i Print too light

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  • pgrom
    Technician
    • Apr 2016
    • 10

    Kyocera Taskalfa 3500i Print too light

    I have a problem with Kyocera Taskalfa, it prints to light. I replaced the developer, drum, the contacts are clean , the machine not covered with toner. The image on the drum is good but the printout is too light. The copier has printed 100k

    IMG_3163.jpg

    Please Help
  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2172

    #2
    Re: Kyocera Taskalfa 3500i Print too light

    Have you gone though all of the setup procedures when changing the drum and developer?

    Comment

    • dalewb74
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2018
      • 1064

      #3
      Re: Kyocera Taskalfa 3500i Print too light

      sounds like time to take care of the optics.

      Comment

      • pgrom
        Technician
        • Apr 2016
        • 10

        #4
        Re: Kyocera Taskalfa 3500i Print too light

        Originally posted by copiertec
        Have you gone though all of the setup procedures when changing the drum and developer?
        yes

        the image on the drum is good when you cut the paper

        Comment

        • Happy Copier
          Technician
          • Mar 2019
          • 45

          #5
          Re: Kyocera Taskalfa 3500i Print too light

          Originally posted by pgrom
          I have a problem with Kyocera Taskalfa, it prints to light. I replaced the developer, drum, the contacts are clean , the machine not covered with toner. The image on the drum is good but the printout is too light. The copier has printed 100k

          [ATTACH=CONFIG]43221[/ATTACH]

          Please Help
          Well I am very interested in the solution to this one.

          Sent from my SM-G930V using Tapatalk

          Comment

          • richs
            Trusted Tech

            100+ Posts
            • Nov 2008
            • 226

            #6
            Re: Kyocera Taskalfa 3500i Print too light

            Looks like you have a transfer problem.

            Comment

            • JR2ALTA
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2010
              • 2017

              #7
              Re: Kyocera Taskalfa 3500i Print too light

              I dont know how you can tell the image on the drum is good..it's possible but the drum is basically black.

              I'd say transfer roller or HV board.

              Comment

              • pgrom
                Technician
                • Apr 2016
                • 10

                #8
                Re: Kyocera Taskalfa 3500i Print too light

                Originally posted by JR2ALTA
                I dont know how you can tell the image on the drum is good..it's possible but the drum is basically black.

                I'd say transfer roller or HV board.
                it is a black copy

                IMG_3184.jpg

                This is a drum image while making a copy

                IMG_3183.jpg

                Comment

                • copiertec
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jan 2016
                  • 2172

                  #9
                  Re: Kyocera Taskalfa 3500i Print too light

                  Agreed, with above. Have you checked the connector on the transfer roller unit? I have seen where it is not seated properly and causes this issue. Where the prints light prior to drum and developer change?

                  Comment

                  • Happy Copier
                    Technician
                    • Mar 2019
                    • 45

                    #10
                    Re: Kyocera Taskalfa 3500i Print too light

                    Originally posted by copiertec
                    Agreed, with above. Have you checked the connector on the transfer roller unit? I have seen where it is not seated properly and causes this issue. Where the prints light prior to drum and developer change?
                    Were these done in service mode?

                    Sent from my SM-G930V using Tapatalk

                    Comment

                    • pgrom
                      Technician
                      • Apr 2016
                      • 10

                      #11
                      Re: Kyocera Taskalfa 3500i Print too light

                      Originally posted by Happy Copier
                      Were these done in service mode?

                      Sent from my SM-G930V using Tapatalk

                      These are the prints after replacing the drum and de developer and initialization with ServiceManual

                      IMG_3186.jpgIMG_3187.jpg

                      Comment

                      • Happy Copier
                        Technician
                        • Mar 2019
                        • 45

                        #12
                        Re: Kyocera Taskalfa 3500i Print too light

                        Originally posted by pgrom
                        These are the prints after replacing the drum and de developer and initialization with ServiceManual

                        [ATTACH=CONFIG]43224[/ATTACH][ATTACH=CONFIG]43225[/ATTACH]
                        Were they new developer and drum?

                        Sent from my SM-G930V using Tapatalk

                        Comment

                        • pgrom
                          Technician
                          • Apr 2016
                          • 10

                          #13
                          Re: Kyocera Taskalfa 3500i Print too light

                          Yes

                          Comment

                          • Happy Copier
                            Technician
                            • Mar 2019
                            • 45

                            #14
                            Re: Kyocera Taskalfa 3500i Print too light

                            Originally posted by pgrom
                            Yes
                            The guy I trust most of the time seems to think you've got a transfer issue.

                            Sent from my SM-G930V using Tapatalk

                            Comment

                            • ntbann
                              Senior Tech

                              500+ Posts
                              • Jan 2012
                              • 613

                              #15
                              Re: Kyocera Taskalfa 3500i Print too light

                              If it is a transfer problem you should be able to do an e-stop and see if there is a good image on the drum.

                              Comment

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