F041 code

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  • nathicana
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2008
    • 322

    F041 code

    This 5501 machine has an F041 code, communication between main pwb and ISC pwb. Tried main pwb, Isc pwb, hard drive, CCD

    Can enter maintenance mode and see that in sim 019 there is no scanner boot or scanner firmware. Attempted combined firmware and error occurred on DP.

    Tried disconnecting DP and replacing DP, no difference. Anything scanner related appears to be dead.

    Going to check CN7 power source board to verify power going to ISC pwb
    Attached Files
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22702

    #2
    Re: F041 code

    What about the connectors and wire harness? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • nathicana
      Trusted Tech

      Site Contributor
      250+ Posts
      • Aug 2008
      • 322

      #3
      Re: F041 code

      Originally posted by blackcat4866
      What about the connectors and wire harness? =^..^=
      I replaced the SATA wire and the gray wires that go between the ISC pwb and main board with ones from a recently working machine, no change.

      24v was present on the ISC pwb.

      I am in the process of replacing the entire scanner section with one from a used machine.

      Comment

      • Santander
        Senior Tech

        Site Contributor
        500+ Posts
        • May 2009
        • 768

        #4
        Re: F041 code

        Originally posted by nathicana
        This 5501 machine has an F041 code, communication between main pwb and ISC pwb. Tried main pwb, Isc pwb, hard drive, CCD

        Can enter maintenance mode and see that in sim 019 there is no scanner boot or scanner firmware. Attempted combined firmware and error occurred on DP.

        Tried disconnecting DP and replacing DP, no difference. Anything scanner related appears to be dead.

        Going to check CN7 power source board to verify power going to ISC pwb
        I suspect the unit does not even know that it has a scanner due to a bad connection from the ISC to the main board. Make sure all the connectors between the two are seated fully and especially the flex cable. I have seen where even if you are careful, one of the contacts is de-laminated from the flex cable and bent backwards on insertion and there is no contact. If you had a DP problem you would be getting a different code. Hope this helps.

        Comment

        • nathicana
          Trusted Tech

          Site Contributor
          250+ Posts
          • Aug 2008
          • 322

          #5
          Re: F041 code

          Originally posted by Santander
          I suspect the unit does not even know that it has a scanner due to a bad connection from the ISC to the main board. Make sure all the connectors between the two are seated fully and especially the flex cable. I have seen where even if you are careful, one of the contacts is de-laminated from the flex cable and bent backwards on insertion and there is no contact. If you had a DP problem you would be getting a different code. Hope this helps.
          ISC board YC3 and YC4 are the only connectors that go to the main board. One is a red SATA wire the other a short 8 wire harness. I replaced both of these and the two boards have been changed also. The flat cables go from the ISC board into the scanner, not to the main board. I am replacing all that anyway though. There are other flat cables going from the main board to other places. Thanks

          Comment

          • nathicana
            Trusted Tech

            Site Contributor
            250+ Posts
            • Aug 2008
            • 322

            #6
            Re: F041 code

            I replaced the scanner section and the machine began working. I agree that there may have been a bad connection somewhere.

            Good thing we had a machine in our junk room to take this from.


            Thanks for the replies


            scanner.jpg

            Comment

            • Santander
              Senior Tech

              Site Contributor
              500+ Posts
              • May 2009
              • 768

              #7
              Re: F041 code

              Thank you for letting us know what resolved your problem. Glad you got it going.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22702

                #8
                Re: F041 code

                Having a parts donor sure makes diagnosis easier.

                Congratulations on your success! =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • KYO_OEM
                  Senior Tech

                  500+ Posts
                  • Aug 2011
                  • 636

                  #9
                  Re: F041 code

                  Have had similar case a few years ago.
                  4 ISC pwbs needed to find the reason.
                  Finally i tried CCD pwb, lamp driver pwb and brand new isc pwb
                  After mounting from old isc pwb, F041 comes back.

                  Each new mounted ISC pwb would destroyed from LED lamp driver pwb.

                  Comment

                  • nathicana
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Aug 2008
                    • 322

                    #10
                    Re: F041 code

                    Originally posted by KYO_OEM
                    Have had similar case a few years ago.
                    4 ISC pwbs needed to find the reason.
                    Finally i tried CCD pwb, lamp driver pwb and brand new isc pwb
                    After mounting from old isc pwb, F041 comes back.

                    Each new mounted ISC pwb would destroyed from LED lamp driver pwb.
                    Thanks, I was wondering what component may have caused this if it wasn't a connector problem. I had tried the ISC pwb and the CCD so the lamp circuit may have been the culprit.

                    Comment

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