Kyocera KM-5035 does not wake up from power save mode

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  • AlexRust
    Technician

    Site Contributor
    • Apr 2014
    • 41

    Kyocera KM-5035 does not wake up from power save mode

    Kyocera KM-5035 does not wake up from power save mode. It show blank screen but self check was done. Disconnect and reconnect power at wall plug brings copier to normal operation. What should I replace Engine board or Power board or both or something else? Thanks in advance for all your help...
  • Ropariva
    Senior Tech

    500+ Posts
    • Mar 2016
    • 588

    #2

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    • Tom
      Trusted Tech

      Site Contributor
      250+ Posts
      • Jan 2009
      • 340

      #3
      Re: Kyocera KM-5035 does not wake up from power save mode

      Originally posted by Ropariva
      Where’s your firmware at? I’ve had a few 4053s recently with the same issue. Firmware has sorted it.
      Does that old machine (5035) even take a firmware update? I can't remember. They were some darn good machines in their day, but I never hooked them up for scanning, only print and copy. Didn't much like that DP though. Being that it's 15 years old it might be a good time to upgrade it.

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      • JR2ALTA
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2010
        • 2017

        #4
        Re: Kyocera KM-5035 does not wake up from power save mode

        If I were a 16 year old copier I wouldn't want to wake up either.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22698

          #5
          Re: Kyocera KM-5035 does not wake up from power save mode

          You might try removing the fax option. They've been known to cause bizarre issues. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

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