Fs-c8525 will print all colors except black

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  • j2shortt
    Learning to speak PCL...

    50+ Posts
    • Feb 2019
    • 54

    Fs-c8525 will print all colors except black

    So I have a Kyocera FS - c 8525 mfp. The service call was for the machine calling for toner even though a new toner was put in it. The toner shute on the pump was clogged. Got that fixed. Okay so now my problem is the machine will print all of the other colors but not black. Any ideas as to what would cause this? I've ran drum refresh and calibrations to no avail. I'm not getting any service codes or errors
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Fs-c8525 will print all colors except black

    Originally posted by j2shortt
    So I have a Kyocera FS - c 8525 mfp. The service call was for the machine calling for toner even though a new toner was put in it. The toner shute on the pump was clogged. Got that fixed. Okay so now my problem is the machine will print all of the other colors but not black. Any ideas as to what would cause this? I've ran drum refresh and calibrations to no avail. I'm not getting any service codes or errors
    are you sure you cleared the clog @ dev entrance?

    could the harness be disconnected?

    I would revisit your repair steps.

    are you sure the belt is moving properly?

    Comment

    • scottybbb
      Trusted Tech
      • Dec 2010
      • 126

      #3
      Re: Fs-c8525 will print all colors except black

      There is a developer clutch on those models. May need to replace it.

      Comment

      • Santander
        Senior Tech

        Site Contributor
        500+ Posts
        • May 2009
        • 768

        #4
        Re: Fs-c8525 will print all colors except black

        After you cleaned the clog, did the machine show that the black toner at near 100%? When you pulled the DV unit was there a toner coating on the mag roller? Have you done a DV refresh? When you print the sample set in U089 does the black band print out? It could be that you just have a bad DV Unit. Had one {8525} a few months ago that showed similar symptoms with the yellow toner. Print out a status page and it showed yellow at 100%, check the supplies status on the display it showed zero. Print/copy a color page and you could tell the yellow was missing. Replaced the DV and the problem was resolved.

        Comment

        • tmaged
          Owner/Service Manager

          Site Contributor
          1,000+ Posts
          • Oct 2008
          • 1813

          #5
          Re: Fs-c8525 will print all colors except black

          Make sure the push lever for the mag roller is engaged all the way when closing the front up.
          Hope that helps !
          -Tony
          www.dtios.com
          Become a fan on Facebook

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22698

            #6
            Re: Fs-c8525 will print all colors except black

            You can't really tell anything by looking at the upper developing roller. If you were to pull the developing unit during a jam or error condition you might see a film of toner on the roller, no developer. If the copy cycle completed the machine will have reversed bias and pulled the toner back into the developing unit. These Kyocera developing units are not like anything else I've seen. The lower developing roller has the developer brush, then transfers toner only to the upper developing roller. The upper inner cover, when closed moves the upper developing roller close to the drum. If it's not closed properly the image won't develop, even if your toner density is perfect.

            Was that clear? =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

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