4002i background

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  • moose55
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2017
    • 143

    #16
    Re: 4002i background

    Originally posted by CWP
    I'm thinking that the light source unit may intermittently not be in the correct position when the doc feeder is operating.
    Nathicana,
    I believe you are correct. Loosen the scanner drive motor slightly and also make sure scanner rails are lubricated and scanner slides smoothly.[/QUOTE]

    When you remove the scanner drive motor you will find a "hidden" screw behind it. You will want to slightly loosen that one too. There have been 2 documented cases where this was the issue here in the US. (yes, one of them was at our office)
    The Moose is loose!!

    Comment

    • kjg
      Trusted Tech

      100+ Posts
      • Mar 2009
      • 111

      #17
      Re: 4002i background

      I have had two that have had that very problem. ADF only. It can be corrected by adjusting sim 68 to somewhere around +16.
      Just play with the settings in Sim 68 and see which direction makes it go away.

      Comment

      • ABS tect
        Senior Tech

        500+ Posts
        • Sep 2013
        • 511

        #18
        Re: 4002i background

        It looks like someone messed with the density on copies...but that would be on the whole page

        I've seen it before on different copiers (so I don't know if it applies to this one) where the actual scanner unit corner is pressed down so its not level...

        Comment

        • Gab
          Senior Tech
          • Aug 2015
          • 669

          #19
          Re: 4002i background

          Try a print if the problem vanish then the problem is at scaner ( clean optics, check and clean lamp etc) else clean with a brush high voltage board . If it remains replace it.
          Presume genuin toner

          Comment

          • tee
            Technician

            50+ Posts
            • Aug 2014
            • 79

            #20
            Re: 4002i background

            I saw this once on 6002i and it was the scanner lock position was in the shipping mode.
            I couldn't believe it till I took it out of shipping mode .
            Some installer screwed me.

            Comment

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