2550 ci slight shadow on lead edge of back side of copies and prints

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  • wild140
    Technician

    50+ Posts
    • Feb 2017
    • 70
    #1

    2550 ci slight shadow on lead edge of back side of copies and prints

    paper in letter portrait direction shadow from top to bottom ( not lead to trail ) varies from 1/2 " to 1 " on lead edge on back side of single sided copies.
    Not the drum or transfer belt .

    Any suggestions ?, Thank you in advance
    Tags: back, copies, edge, lead, side
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22705
      #2
      Re: 2550 ci slight shadow on lead edge of back side of copies and prints

      Do you have an image? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • wild140
          Technician

          50+ Posts
          • Feb 2017
          • 70
          #3
          Re: 2550 ci slight shadow on lead edge of back side of copies and prints

          I do not . It is a very light shadow so I don't think it will show up on a scan anyway .

            Comment

            • Santander
              Senior Tech

              Site Contributor
              500+ Posts
              • May 2009
              • 768
              #4
              Re: 2550 ci slight shadow on lead edge of back side of copies and prints

              If it is on the backside of a single sided copy, I would look at the secondary transfer roller to see if it is not being contaminated by a toner build up.

                Comment

                • George J
                  Trusted Tech

                  100+ Posts
                  • Nov 2010
                  • 107
                  #5
                  Re: 2550 ci slight shadow on lead edge of back side of copies and prints

                  My bet is the pipe assy that is blocked so the transfer unit cleaning is filled with waste toner that starts to build up on the transfer roller.

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