Offset copies

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  • jayw
    Sr. Service Technician
    • Jan 2020
    • 12
    #1

    [CQ] Offset copies

    I have a TA-6002i that is making off offset copies or residual images but it only happens first thing in the morning. The fuser and transfer unit has been replaced. The Regional tech recommended that I replace the Waste Toner Box(302ND94013) in the rear of the machine which I did. It seemed to have fixed the issue but if the machine sits overnight, the first 5 copies come out with the residual image then it clears up.

    Has anyone else had this problem?
    Tags: copies, issue, offset, residual
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Offset copies

      Originally posted by jayw
      I have a TA-6002i that is making off offset copies or residual images but it only happens first thing in the morning. The fuser and transfer unit has been replaced. The Regional tech recommended that I replace the Waste Toner Box(302ND94013) in the rear of the machine which I did. It seemed to have fixed the issue but if the machine sits overnight, the first 5 copies come out with the residual image then it clears up.

      Has anyone else had this problem?
      you need to properly register .. your profile is incomplete.. your terminology isn't accurate either..

      are you a tech?

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22703
          #3
          Re: Offset copies

          Samples?

          Residual images of what? previous prints? registration marks? something else? is there an interval?
          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Mr Magic
              Technician
              • Jan 2020
              • 29
              #4
              Re: Offset copies

              Please provide more detail. Does it look like watermarks? Could be condensation! But still, would need to see!

              All the best!

                Comment

                • jayw
                  Sr. Service Technician
                  • Jan 2020
                  • 12
                  #5
                  Re: Offset copies

                  I got the terminology from the service manual. 5-11 Offset. This is what I believe is happening. I also checked the Repetitive Defects Gauge in the appendix of the manual. When I measured the defect, it appears as if it's the fuser which has been replaced.

                    Comment

                    • jayw
                      Sr. Service Technician
                      • Jan 2020
                      • 12
                      #6
                      Re: Offset copies

                      Also, I tried to register my profile but I don't know where to go.

                        Comment

                        • Luther
                          Senior Tech

                          500+ Posts
                          • May 2006
                          • 682
                          #7
                          Re: Offset copies

                          if the machine is in silent mode , turn it off and see if the problem goes away

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22703
                              #8
                              Re: Offset copies

                              Do you have the appropriate media type set for the paper you're using? =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • Phil B.
                                  Field Supervisor

                                  10,000+ Posts
                                  • Jul 2016
                                  • 22808
                                  #9
                                  Re: Offset copies

                                  Originally posted by jayw
                                  Also, I tried to register my profile but I don't know where to go.
                                  Ok sent you a PM earlier today.
                                  Follow that and answer in public forum here.
                                  It will give us better info to help you

                                  Sent from my SM-G960U using Tapatalk

                                    Comment

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