Kyocera 7002i thick solid black line

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • progoffice
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 334

    #46
    Re: Kyocera 7002i thick solid black line

    We also have a 7002i exhibiting this same issue. We're still testing, but we think we've got it figured out. Ran over 3,000 copies without any lines.

    The primary cause is a bad drum ground and fixed by replacing the drum drive assembly.

    See the attached document that refers to this and another possible cause for this issue. The attachment is from a Kyocera tech rep.
    Attached Files

    Comment

    • Necrocannibal
      Trusted Tech

      100+ Posts
      • May 2008
      • 203

      #47
      Re: Kyocera 7002i thick solid black line

      Originally posted by progoffice
      We also have a 7002i exhibiting this same issue. We're still testing, but we think we've got it figured out. Ran over 3,000 copies without any lines.

      The primary cause is a bad drum ground and fixed by replacing the drum drive assembly.

      See the attached document that refers to this and another possible cause for this issue. The attachment is from a Kyocera tech rep.
      I will check it out thank you. I don't know why this is such a difficult problem to figure as it seems it happens fairly often. We are doing the bulletin that talks about mylars for transfer belt skew.

      Sent from my SM-N986U using Tapatalk

      Comment

      • ShayMoe
        Junior Member
        • Nov 2017
        • 5

        #48
        Re: Kyocera 7002i thick solid black line

        Brianneoe thought he had got to the source of the problem back in June when he discovered that there was intermittent continuity between the drum shaft and ground and having cleaned the bearing the problem seemed to be solved but he posted next day to say that the black line was back. It makes sense that a drum shaft should have a continuous path to ground. Way back in the 80s there was a Mita DC513 and we had to put vaseline on the grounding plate going to the drum shaft because the arcing would cause the machine to crash. As soon as I get a free morning I will "manufacture" a grounding plate for the drum shaft and to ensure good contact, use some conductive grease. I will let you know if that solves it.

        Comment

        • BillyCarpenter
          Field Supervisor

          Site Contributor
          VIP Subscriber
          10,000+ Posts
          • Aug 2020
          • 16308

          #49
          Re: Kyocera 7002i thick solid black line

          Originally posted by ShayMoe
          Brianneoe thought he had got to the source of the problem back in June when he discovered that there was intermittent continuity between the drum shaft and ground and having cleaned the bearing the problem seemed to be solved but he posted next day to say that the black line was back. It makes sense that a drum shaft should have a continuous path to ground. Way back in the 80s there was a Mita DC513 and we had to put vaseline on the grounding plate going to the drum shaft because the arcing would cause the machine to crash. As soon as I get a free morning I will "manufacture" a grounding plate for the drum shaft and to ensure good contact, use some conductive grease. I will let you know if that solves it.
          Ever try conductive grease on the drum shaft?
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

          Comment

          • KYO_OEM
            Senior Tech

            500+ Posts
            • Aug 2011
            • 692

            #50
            Re: Kyocera 7002i thick solid black line

            Originally posted by BillyCarpenter
            Ever try conductive grease on the drum shaft?
            302LC94790 Grease Floil G-347CA (10g) SP (low impedance grease) for drum shaft and all drum contact areas....

            Comment

            • Necrocannibal
              Trusted Tech

              100+ Posts
              • May 2008
              • 203

              #51
              Re: Kyocera 7002i thick solid black line

              So we did the mylars in accordance to the tech bulletin and it is still doing it. We ordered the drum drive unit and hope thr ground is the issue.

              Sent from my SM-N986U using Tapatalk

              Comment

              • KYO_OEM
                Senior Tech

                500+ Posts
                • Aug 2011
                • 692

                #52
                Re: Kyocera 7002i thick solid black line

                good luck

                Comment

                • Necrocannibal
                  Trusted Tech

                  100+ Posts
                  • May 2008
                  • 203

                  #53
                  Re: Kyocera 7002i thick solid black line

                  Originally posted by KYO_OEM
                  good luck
                  Thanks, hopefully this is thr issue because I have no idea where to go from here.

                  Sent from my SM-N986U using Tapatalk

                  Comment

                  • KYO_OEM
                    Senior Tech

                    500+ Posts
                    • Aug 2011
                    • 692

                    #54
                    Re: Kyocera 7002i thick solid black line

                    meanwhile have heard from several cases which would finally solved by this way.

                    Comment

                    • pascalb.
                      Technician
                      • Aug 2016
                      • 47

                      #55
                      Re: Kyocera 7002i thick solid black line

                      Hello,

                      for information I already had exactly the same problem.
                      solved by changing the transfer belt.
                      have a good day.
                      Do not lament,
                      do not mock,
                      do not hate,
                      but understand.

                      Comment

                      • KYO_OEM
                        Senior Tech

                        500+ Posts
                        • Aug 2011
                        • 692

                        #56
                        Re: Kyocera 7002i thick solid black line

                        belt + complete conveying unit would already replaced without success.
                        We also have had this kind of issue and 1 time it would solved by new TR and in 1 case new complete conveying unit needed.
                        But ib this case it wouldn`t solved with both parts.
                        It`s clear for me that we are talking about grounding problem, but why we are missing sometimes the grounding, this is the question.
                        Meanwhile i received 1 internal experience from KDC (non official bulletin), they are talking about missing ground for drum unit ( in rare cases)and new drum motor needed or you has to clean the shaft and the usage from low impedance grease also needed....

                        Comment

                        • Necrocannibal
                          Trusted Tech

                          100+ Posts
                          • May 2008
                          • 203

                          #57
                          Re: Kyocera 7002i thick solid black line

                          Okay, we so we have replaced the drum unit, developer, transfer belt, mylars for transfer belt, high voltage power supply, main conveying unit, drum drive unit, cleaned all drum grounds and vacuumed out the entire machine to ensure it isn't arcing to anything. It is still doing it and I have no idea what to do to fix this and my tech rep just keeps telling me it is transfer belt related and offers no actual suggestions to try and help. If anyone has any ideas I am all ears, please send them my way.

                          Comment

                          • Necrocannibal
                            Trusted Tech

                            100+ Posts
                            • May 2008
                            • 203

                            #58
                            Re: Kyocera 7002i thick solid black line

                            Originally posted by rsantos325
                            Multiple reports indicated in this post has fixed this issue by either drum kit (which includes new charge roller), developer kit, Front PWB, High Voltage PWB, or Transfer Belt. I experienced first case being the Front PWB. Another one of my personal experience was the Transfer belt addressing this problem. The Maintenance Kit includes the Transfer Belt, Drum, and Developer. So it may be between these 3 parts in most cases. There has been a change to the Transfer belt about a year or so ago that require mylars to be placed or removed depending how far the transfer belt tracked by measuring belt front machine edge to the metal frame. Since this change of transfer belt (assuming change in the production/manufacturing of the transfer belt), I've experienced uneven density, transfer belt tracking to either front or rear of the machine causing damage of the transfer belt, or the thick black band in question. This transfer belt issue is linked to the 00 (5500i), 01 (5501i), and 7002i/8002i series machines. So far, the thick black banding issue only seems to occur on the 7002i/8002i machines.

                            Do you by chance have the part number or name for this front board? The only board I see in the parts manual that is close to what you are talking about is the Front Mono PWB. Is that the board you have replaced to fix this issue? Thanks

                            Comment

                            • Rpizzle
                              Technician
                              • Mar 2014
                              • 47

                              #59
                              Re: Kyocera 7002i thick solid black line

                              Originally posted by Necrocannibal
                              Do you by chance have the part number or name for this front board? The only board I see in the parts manual that is close to what you are talking about is the Front Mono PWB. Is that the board you have replaced to fix this issue? Thanks
                              302NJ94070 _ PARTS PWB FRONT MONO ASSY SP.

                              any progress?

                              Comment

                              • Necrocannibal
                                Trusted Tech

                                100+ Posts
                                • May 2008
                                • 203

                                #60
                                Re: Kyocera 7002i thick solid black line

                                Originally posted by Rpizzle
                                302NJ94070 _ PARTS PWB FRONT MONO ASSY SP.

                                any progress?
                                Thank you, I assumed that was it from my research. We replaced that board last Friday and so far haven't had any call backs but it is too early to tell. I'm going to wait two weeks before calling it repaired.

                                Sent from my SM-N986U using Tapatalk

                                Comment

                                Working...