taskalfa 4551ci bright color printer

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  • pasek2051
    Technician
    • May 2019
    • 24

    taskalfa 4551ci bright color printer

    Hi everyone. I'm in the dot, my kyocera prints and scans as if it had eco mode on. I replaced the laser and developer and drum cmyk modules. Anyone seen something like this?
    kyocera blady wydruk1.jpg
  • Ropariva
    Senior Tech

    500+ Posts
    • Mar 2016
    • 593

    #2
    Re: taskalfa 4551ci bright color printer

    Originally posted by pasek2051
    Hi everyone. I'm in the dot, my kyocera prints and scans as if it had eco mode on. I replaced the laser and developer and drum cmyk modules. Anyone seen something like this?
    [ATTACH=CONFIG]46223[/ATTACH]

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703

      #3
      Re: taskalfa 4551ci bright color printer

      There are lots of scanner settings:

      DPI resolution
      original type
      background
      monochrome/color
      eco mode

      What settings are you using?
      Try some of the other settings.

      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • pasek2051
        Technician
        • May 2019
        • 24

        #4
        Re: taskalfa 4551ci bright color printer

        I replaced the dv and dr transfer belt with a used one from another good machine. I was doing u21 and updating the firmware. the printouts from the machine's computer and scanner are faint colors.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22703

          #5
          Re: taskalfa 4551ci bright color printer

          Explain to me please how a drum or developing unit could cause light scans.

          I need to know. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • pasek2051
            Technician
            • May 2019
            • 24

            #6

            Comment

            • pasek2051
              Technician
              • May 2019
              • 24

              #7
              Re: taskalfa 4551ci bright color printer

              my English is poor. I have repaired a lot of such machines but this is my first problem.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22703

                #8
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • pasek2051
                  Technician
                  • May 2019
                  • 24

                  #9
                  Re: taskalfa 4551ci bright color printer

                  will express more clearly. scanned image to computer is ok, copy and print are bad. Don't look for a problem that doesn't exist. please help with printing the machine.

                  Comment

                  • Ropariva
                    Senior Tech

                    500+ Posts
                    • Mar 2016
                    • 593

                    #10
                    Re: taskalfa 4551ci bright color printer

                    Originally posted by pasek2051
                    will express more clearly. scanned image to computer is ok, copy and print are bad. Don't look for a problem that doesn't exist. please help with printing the machine.
                    Eco print is clearly enabled from your status page. Disable eco print and perform drum and dev refresh then calibration followed by tone curve adjustment. This WILL solve the issue.

                    Comment

                    • M94
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Jul 2020
                      • 158

                      #11
                      Re: taskalfa 4551ci bright color printer

                      Originally posted by pasek2051
                      Hi everyone. I'm in the dot, my kyocera prints and scans as if it had eco mode on. I replaced the laser and developer and drum cmyk modules. Anyone seen something like this?
                      [ATTACH=CONFIG]46223[/ATTACH]
                      Ropevira is right friend, the image you posted clearly shows that ecoprint is on, and it seems likely that could cause this issue. Best of luck, please let us know if you solve the issue and how.

                      Comment

                      • pasek2051
                        Technician
                        • May 2019
                        • 24

                        #12
                        Re: taskalfa 4551ci bright color printer

                        Eco print is off, I checked if there was any difference on it. Eco print turned off has the same effect. Refreshing does nothing.

                        Comment

                        • M94
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Jul 2020
                          • 158

                          #13
                          Re: taskalfa 4551ci bright color printer

                          Originally posted by pasek2051
                          Eco print is off, I checked if there was any difference on it. Eco print turned off has the same effect. Refreshing does nothing.
                          Then perhaps a charge issue? If the drum(s) are being charged past what is expected it could cause less toner to be attracted to the drum, leading to a faded image overall. Not sure what the best method to test this theory would be.

                          Comment

                          • sparkycivic
                            Trusted Tech

                            250+ Posts
                            • Apr 2017
                            • 348

                            #14
                            Re: taskalfa 4551ci bright color printer

                            My vote for troubleshooting is on secondary transfer poor efficiency. check that the contact spring as well the contact pad at the rear of the door for debris and deformation.

                            The rear pad and spring gathers toner or other dust and will bleed current from HV causing low transfer efficiency.

                            try stopping the copier during a print, and look at the transfer belt exposed face, is the image dense, or faint? and does image remain on the belt after it has passed the secondary, and returning toward the left side of machine(top of belt)? Then the secondary transfer isn't good.

                            Comment

                            • pasek2051
                              Technician
                              • May 2019
                              • 24

                              #15
                              Re: taskalfa 4551ci bright color printer

                              Finally, some solution. I will check and let you know. Thank you

                              Comment

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