kyocera taskalfa 3550ci - black dots in the prints

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  • KYO_OEM
    Senior Tech

    500+ Posts
    • Aug 2011
    • 709

    #31
    Re: kyocera taskalfa 3550ci - black dots in the prints

    @mga
    "Well Done" ???
    I don`t think so!
    We are talking about system with a-Si drums!
    Very often technicians interchanged drums or MCs between BK and YE because of small dots.
    (Yellow dots are less visible...)
    But if you don`t run ALL needed adjustments after exchange/ interchange, you`ll get other problems in near future!
    Also remember, diff. drums are installed from factory on yellow position only!
    If you interchange MC only. you has to run complete MC workflow.
    But in this case i prefer to run U952/ Execute/ MK-A to get correct settings for all current inbuilt components.

    Comment

    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 16312

      #32
      Re: kyocera taskalfa 3550ci - black dots in the prints

      Originally posted by KYO_OEM
      @mga
      "Well Done" ???
      I don`t think so!
      We are talking about system with a-Si drums!
      Very often technicians interchanged drums or MCs between BK and YE because of small dots.
      (Yellow dots are less visible...)
      But if you don`t run ALL needed adjustments after exchange/ interchange, you`ll get other problems in near future!
      Also remember, diff. drums are installed from factory on yellow position only!
      If you interchange MC only. you has to run complete MC workflow.
      But in this case i prefer to run U952/ Execute/ MK-A to get correct settings for all current inbuilt components.
      Interesting. Did not know that. So, you're saying if U952/Execute/MK-A is run that it will automatically run all of these: U119/ U930/ U140*/ U469/ U127/ U464/ U469/ U412/ U464/U410/ U251?

      Is that correct?

      I have so questions about this. Are you factory trained on this model? I'm not.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • KYO_OEM
        Senior Tech

        500+ Posts
        • Aug 2011
        • 709

        #33
        Re: kyocera taskalfa 3550ci - black dots in the prints

        Yes, i think i am well trained.
        For a long time i went out to train distribution and dealer technicians.
        Instead of trainer, now i am last level supporter, member from our own product quality management.
        Because of this i has to know exactly what`s going on inside from a Kyocera copier system. (and i am not Kyocera stuff)
        BY the way:
        system will not run all these adjustments automatically, you has to run each point in the right way.

        System will show you each needed adjustment in the right way and you can`t forget any important adjustment.

        Comment

        • KYO_OEM
          Senior Tech

          500+ Posts
          • Aug 2011
          • 709

          #34
          Re: kyocera taskalfa 3550ci - black dots in the prints

          Take care for this:
          How to run adjustments.pdf

          Comment

          • BillyCarpenter
            Field Supervisor

            Site Contributor
            VIP Subscriber
            10,000+ Posts
            • Aug 2020
            • 16312

            #35
            Re: kyocera taskalfa 3550ci - black dots in the prints

            Originally posted by KYO_OEM
            Take care for this:
            [ATTACH=CONFIG]46580[/ATTACH]

            Quick question. I know you're supposed to run all those settings when you replace the drum or DV unit. But do you really need to run them when replacing a MC roller? I don't see how replacing the MC roller would throw the settings out of adjustment. I may very well be wrong.
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • KYO_OEM
              Senior Tech

              500+ Posts
              • Aug 2011
              • 709

              #36
              Re: kyocera taskalfa 3550ci - black dots in the prints

              If you interchange the MC between YE + BK you get diff. counters.
              e.g.
              typical usage 80% BK and 20% color
              MC from BK= 80.000 pages
              MC from YE= 20.000Pages
              System is inceasing power supply for BK + YE depended to the lifetime from each MC
              up to 50.000 pages= xV powersupply for MC, >50.000 pages= x+5V, >100.000 pages=x+10V
              The surface from the MC will aging depended to the usage/ pages this is the reason for increasing.
              If you now didn`t run the adjustments, YE + BK gets wrong voltages and finally you`ll get problems because MC for YE needs more power and MC for BK need less power.
              By the way:
              Why systems in this spcial case the Alphard range is showing very often C510x if you forgot to execute U930 after exchange from DK or MC?
              The answer you can read above

              Comment

              • BillyCarpenter
                Field Supervisor

                Site Contributor
                VIP Subscriber
                10,000+ Posts
                • Aug 2020
                • 16312

                #37
                Re: kyocera taskalfa 3550ci - black dots in the prints

                Originally posted by KYO_OEM
                If you interchange the MC between YE + BK you get diff. counters.
                e.g.
                typical usage 80% BK and 20% color
                MC from BK= 80.000 pages
                MC from YE= 20.000Pages
                System is inceasing power supply for BK + YE depended to the lifetime from each MC
                up to 50.000 pages= xV powersupply for MC, >50.000 pages= x+5V, >100.000 pages=x+10V
                The surface from the MC will aging depended to the usage/ pages this is the reason for increasing.
                If you now didn`t run the adjustments, YE + BK gets wrong voltages and finally you`ll get problems because MC for YE needs more power and MC for BK need less power.
                By the way:
                Why systems in this spcial case the Alphard range is showing very often C510x if you forgot to execute U930 after exchange from DK or MC?
                The answer you can read above
                That makes sense. I believe what you're saying is that the machine will compensate for MC roller that was swapped due to the fact that it's been used more thus the voltage is raised to compensate for the wear and tear.

                That's some good stuff. Thank you.
                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                Comment

                • mga
                  Copier Technician

                  Site Contributor
                  1,000+ Posts
                  • Dec 2010
                  • 1393

                  #38
                  Re: kyocera taskalfa 3550ci - black dots in the prints

                  [QUOTE=KYO_OEM;1550235]@mga
                  "Well Done" ???
                  I don`t think so!

                  FYI I said well done if you read thread and see attachments this is a non trained engineer on Kyocera he stripped the drum unit with is never done by me anyway I just replace when having c/q and got the machine giving good copy quality on black without fitting any parts.

                  Its like giving someone a pat on the back
                  Regards Mark

                  FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                  RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                  https://copierservices.simdif.com

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7981

                    #39
                    Re: kyocera taskalfa 3550ci - black dots in the prints

                    Originally posted by mga
                    FYI I said well done if you read thread and see attachments this is a non trained engineer on Kyocera he stripped the drum unit with is never done by me anyway I just replace when having c/q and got the machine giving good copy quality on black without fitting any parts.

                    Its like giving someone a pat on the back
                    Yes indeed the guy didn't say it will stay that way for long time. He just wanted to have clean BW prints waiting for spare parts. I will do the same btw if it was me.
                    So as short term workaround that was pretty good job.
                    That said I truly understand and appreciate what KYO_OEM is talking about.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • mga
                      Copier Technician

                      Site Contributor
                      1,000+ Posts
                      • Dec 2010
                      • 1393

                      #40
                      Re: kyocera taskalfa 3550ci - black dots in the prints

                      Originally posted by tsbservice
                      Yes indeed the guy didn't say it will stay that way for long time. He just wanted to have clean BW prints waiting for spare parts. I will do the same btw if it was me.
                      So as short term workaround that was pretty good job.
                      That said I truly understand and appreciate what KYO_OEM is talking about.
                      Agreed
                      Regards Mark

                      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                      https://copierservices.simdif.com

                      Comment

                      • Gab
                        Senior Tech
                        • Aug 2015
                        • 668

                        #41
                        Re: kyocera taskalfa 3550ci - black dots in the prints

                        Originally posted by changer74
                        Hello at all, I have a Kyocera Taskalfa model 3550ci, and I would like to solve the annoying problem of black dots in the prints.
                        Today I cleaned all the developer drums ( the ones with the black drum) and the fuser blade...but I didn't fix it
                        The dots are in one part of the sheet at a length of about 28mm. Carlo
                        The problem is at charge roller . If you check it carefully you will notice that at some points are pressed .
                        Replace charge roller

                        Comment

                        • changer74
                          Technician
                          • Aug 2020
                          • 11

                          #42
                          Re: kyocera taskalfa 3550ci - black dots in the prints

                          Hello guys, I wanted to thank you for your assistance. The ro charge rollers have arrived, I have replaced them and now everything is ok, the print is perfect and clean. I am attaching some photos of worn parts and with the new rollers. For the change rollers I opted for a competitor product, unfortunately the single charge roller has a high cost and considering that it is a photocopier that I had already bought used I opted to save money. They probably won't last as long as the originals but I'm happy ... a bit like when buying competitor spare parts for the car.
                          Attached Files

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22999

                            #43
                            Re: kyocera taskalfa 3550ci - black dots in the prints

                            Congratulations on your success. =^..^=
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

                            • StratManDan
                              Technician

                              50+ Posts
                              • Nov 2018
                              • 96

                              #44
                              Re: kyocera taskalfa 3550ci - black dots in the prints

                              The issue is the charge roller. Somewhere on the charge roller, there's a little dent that causes the black dots. Remove the charge roller, and inspect it carefully, turning it slowly as you inspect it. Somewhere on it, you will find a faint, little dent. A new charge roller will fix the issue.

                              Comment

                              • Phil B.
                                Field Supervisor

                                10,000+ Posts
                                • Jul 2016
                                • 22798

                                #45
                                Re: kyocera taskalfa 3550ci - black dots in the prints

                                Originally posted by StratManDan
                                The issue is the charge roller. Somewhere on the charge roller, there's a little dent that causes the black dots. Remove the charge roller, and inspect it carefully, turning it slowly as you inspect it. Somewhere on it, you will find a faint, little dent. A new charge roller will fix the issue.
                                yes that was the fix stated earlier

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