taskalfa 3500i display problem

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  • Gab
    Senior Tech
    • Aug 2015
    • 633

    taskalfa 3500i display problem

    display doesn't open . The problem is on main board (i replaced it with an other and display worked fine).
    Does anybody know where on board is the problem and how to fix it?
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1331

    #2
    Re: taskalfa 3500i display problem

    Advice; contact qualified personnel for this type of repair, there are specialized companies on the web. You will save yourself time and headaches.

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    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 14755

      #3
      Re: taskalfa 3500i display problem

      Originally posted by GIUBOSS
      Advice; contact qualified personnel for this type of repair, there are specialized companies on the web.
      Agree 100% This is the company that I use:


      Factory Authorized Circuit Board Repair by Hytec Dealer Services, Inc.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: taskalfa 3500i display problem

        Originally posted by BillyCarpenter
        Agree, though in his case shipping may be a problem plus I heard Hytec prices aren't exactly low.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • BillyCarpenter
          Field Supervisor

          Site Contributor
          VIP Subscriber
          10,000+ Posts
          • Aug 2020
          • 14755

          #5
          Re: taskalfa 3500i display problem

          Originally posted by tsbservice
          Agree, though in his case shipping may be a problem plus I heard Hytec prices aren't exactly low.

          You're right...they're not cheap at all. Every time I get a quote it takes my breath away.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

          Comment

          • Gab
            Senior Tech
            • Aug 2015
            • 633

            #6
            Re: taskalfa 3500i display problem

            Originally posted by Gab
            display doesn't open . The problem is on main board (i replaced it with an other and display worked fine).
            Does anybody know where on board is the problem and how to fix it?
            I am afraid that sending board for repair is aout of question . Shiping from Greece ...................... impossible.
            Any idea where the problem is?

            Comment

            • BillyCarpenter
              Field Supervisor

              Site Contributor
              VIP Subscriber
              10,000+ Posts
              • Aug 2020
              • 14755

              #7
              Re: taskalfa 3500i display problem

              Originally posted by Gab
              I am afraid that sending board for repair is aout of question . Shiping from Greece ...................... impossible.
              Any idea where the problem is?

              I don't know where the problem lies but I've had this same problem on the same model. At least I think it's the same problem. The display would boot to the Welcome Screen and then just get stuck there. I doubt anyone will be able to tell you the exact component to replace. But there's some really knowledge folks on here so who knows. Good luck.

              Edit: If I remember correct, after a while the screen won't even come on. And it was the main board in my case.
              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

              Comment

              • KYO_OEM
                Senior Tech

                500+ Posts
                • Aug 2011
                • 636

                #8
                Re: taskalfa 3500i display problem

                It`s difficult to find the reason.
                "Welcome" message on screen is component from panel firmware.
                1.Start up from system
                2.Backlight from screen is coming up and own panel start up routine starts.
                3.Message "Welcome" is coming up
                4.after sucessfully communication between main pwb <--> operation panel pwb, screen is changing to "program loading"
                If there is no communication possible, system will stuck in "Welcome" screen
                No you has to look for LEDs, "Memory LED" flashing, "Warning LED" always on, etc.
                e.g. if memory LED is flashing, maybe HDD ot HDD controlling is faulty.
                At least it`s very difficult to find broken part on main pwb itself.
                Have had diff. reasons for this.

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