CS3552 Magenta Developer unit

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  • StratManDan
    Technician

    50+ Posts
    • Nov 2018
    • 94
    #1

    CS3552 Magenta Developer unit

    Hi Guys,
    Has anyone experienced, while working on a CS 3552cidn, the gray, shaft lock button on Kyocera's Magenta Developer unit failing to stay pushed in? When this button is in it's out position, the mag roller is out of position, away from the drum, and toner will not show up on the prints. I, now, have run across 6 Kyocera Magenta Developer units, that have done this. None of the other developer units, k, cyan, or yellow, that I have seen, do this.

    As far as I know, there isn't a tech bulletin on this either.
    Tags: button, developer, magenta, position, units
    • FriendlyTech
      Technician
      • Jan 2018
      • 30
      #2
      Re: CS3552 Magenta Developer unit

      I've had one break before, I can't remember which color it was though

        Comment

        • StratManDan
          Technician

          50+ Posts
          • Nov 2018
          • 94
          #3
          Re: CS3552 Magenta Developer unit

          Thanks for the response. Just to reiterate, it seems odd that only the magenta developer units have this flaw. Weird. I'd be interested to know, if there's a way to fix this issue onsite.

            Comment

            • Luther
              Senior Tech

              500+ Posts
              • May 2006
              • 682
              #4
              Re: CS3552 Magenta Developer unit

              I have had it happen on cyan 3 or 4 times on early models, there were changes made to the lock in later developer units, to get it working with the broken lock i stick a piece of plastic between the lock and the cover to hold the gray lock in

                Comment

                • StratManDan
                  Technician

                  50+ Posts
                  • Nov 2018
                  • 94
                  #5
                  Re: CS3552 Magenta Developer unit

                  Thanks Luther,

                  I've also thought of that, which I agree, would work. Having a suitable piece of plastic on hand to wedge in there, has been a shortfall of mine. The only other recourse is to simply order a new unit. I appreciate your input!

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22699
                      #6
                      Re: CS3552 Magenta Developer unit

                      One of our techs used the wooden shafts of hospital cotton swabs, and cut 4 or 5 "stakes" with a tapered end. He was happy with the results. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • StratManDan
                          Technician

                          50+ Posts
                          • Nov 2018
                          • 94
                          #7
                          Re: CS3552 Magenta Developer unit

                          That's a good idea, blackcat!

                          Those could be picked up at a pharmacy, I suppose. Where, exactly, on the developer unit, would he place it?

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22699
                              #8
                              Re: CS3552 Magenta Developer unit

                              Originally posted by StratManDan
                              That's a good idea, blackcat!

                              Those could be picked up at a pharmacy, I suppose. Where, exactly, on the developer unit, would he place it?
                              The way I understand it, he jammed in these stakes around the edges of the gray button, then snipped off any sticking out. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • StratManDan
                                  Technician

                                  50+ Posts
                                  • Nov 2018
                                  • 94
                                  #9
                                  Re: CS3552 Magenta Developer unit

                                  Sounds like a good plan! I will pick up some wooden q-tips asap! I really appreciate the input!

                                  Thanks for all the input, guys!

                                    Comment

                                    • 20gaugeO/U
                                      Senior Tech

                                      500+ Posts
                                      • Feb 2009
                                      • 551
                                      #10
                                      Re: CS3552 Magenta Developer unit

                                      Cut two half inch pieces of your canned air straw off. Taper the end of the straws by crushing with pliers and slide both in. I use 2 (one on top of the other just for a little extra push. If it's close to the PM I leave the straw mod, if it's going to be a while and it's under warranty I'll order the dev and come back. Just had a black dev fail last week on a high volume 6052ci

                                        Comment

                                        • StratManDan
                                          Technician

                                          50+ Posts
                                          • Nov 2018
                                          • 94
                                          #11
                                          Re: CS3552 Magenta Developer unit

                                          Thanks for the tip 20gauge!

                                            Comment

                                            • tmaged
                                              Owner/Service Manager

                                              Site Contributor
                                              1,000+ Posts
                                              • Oct 2008
                                              • 1813
                                              #12
                                              Re: CS3552 Magenta Developer unit

                                              I've done a small plastic screw in there. It threads into both sides & you don't have to worry about it coming out.
                                              Hope that helps !
                                              -Tony
                                              www.dtios.com
                                              Become a fan on Facebook

                                                Comment

                                                • StratManDan
                                                  Technician

                                                  50+ Posts
                                                  • Nov 2018
                                                  • 94
                                                  #13
                                                  Re: CS3552 Magenta Developer unit

                                                  Another good tip! Thanks!

                                                    Comment

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