taskalfa 5500i

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  • Gab
    Senior Tech
    • Aug 2015
    • 633

    taskalfa 5500i

    error F000 try to enter service mode typing 10871087 (|to execute some programms) but machine doesn't enters me into service mode . What's the problem?
  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 14766

    #2
    Re: taskalfa 5500i

    Originally posted by Gab
    error F000 try to enter service mode typing 10871087 (|to execute some programms) but machine doesn't enters me into service mode . What's the problem?

    Try changing memory. If that doesn't work:



    F000: Communication error between main PWB and operation PWB


    Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB


    Replace the operation PWB and check for correct operation.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

    Comment

    • JR2ALTA
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2010
      • 2017

      #3
      Re: taskalfa 5500i

      try to flash it

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 7934

        #4
        Re: taskalfa 5500i

        Originally posted by Gab
        error F000 try to enter service mode typing 10871087 (|to execute some programms) but machine doesn't enters me into service mode . What's the problem?
        ​Try updating the firmware with the latest version.


        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        ​

        Comment

        • Gab
          Senior Tech
          • Aug 2015
          • 633

          #5
          Re: taskalfa 5500i

          can i use memory from an other similar machine?

          Comment

          • Gab
            Senior Tech
            • Aug 2015
            • 633

            #6
            Re: taskalfa 5500i

            Because i tried to upgrade firmaware but machine desn't accepted it i read thata i must use main usb not the one on panel . Where is it?

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 27454

              #7
              Re: taskalfa 5500i

              open the front door than try

              Comment

              • ntbann
                Senior Tech

                500+ Posts
                • Jan 2012
                • 613

                #8
                Re: taskalfa 5500i

                The main usb port is located on the controller at the back of machine.

                Comment

                • ntbann
                  Senior Tech

                  500+ Posts
                  • Jan 2012
                  • 613

                  #9
                  Re: taskalfa 5500i

                  You might have to do emergency firmware.

                  Comment

                  • KYO_OEM
                    Senior Tech

                    500+ Posts
                    • Aug 2011
                    • 636

                    #10
                    Re: taskalfa 5500i

                    system won`t accept any USB key, no full start up procedure finished and finally no upgrade possible.
                    If system stucks in "Welcome", upgrade possible but if F000 is coming up after a while, it can`t work.
                    I tried to duplicate some possibilities.
                    See enclosed picture.
                    Screen failure.JPG

                    Comment

                    • Gab
                      Senior Tech
                      • Aug 2015
                      • 633

                      #11
                      Re: taskalfa 5500i

                      One colleague told me that i can not use dimms from other Kyocera KM 4035 machine. In that case i have to replace the whole print controller. Is that correct ? DO i need new dimms?

                      Comment

                      • Gab
                        Senior Tech
                        • Aug 2015
                        • 633

                        #12
                        Re: taskalfa 5500i

                        Originally posted by JR2ALTA
                        try to flash it
                        what do you mean by flafh it?

                        Comment

                        • makeacopy100
                          Technician
                          • Oct 2019
                          • 24

                          #13
                          Re: taskalfa 5500i

                          i believe its a problem of main formatter board
                          try to clear memory if possible
                          follow the update instructions from manual and dont plug USB under the front panel
                          i am also dealing with the same model but the fault is something else

                          Comment

                          • KYO_OEM
                            Senior Tech

                            500+ Posts
                            • Aug 2011
                            • 636

                            #14
                            Re: taskalfa 5500i

                            system needs HDD and 1 GB ASIC memory for communication between main board and operation panel.
                            In most cases, our technicians exchanged HDD and systems worked well again.
                            You can use used HDD and/ or 1GB memory dimm from other system.
                            In normal case system will start FW upgrade with other HDD mounted..

                            Comment

                            • toddanderson
                              Trusted Tech

                              100+ Posts
                              • Dec 2005
                              • 221

                              #15
                              Re: taskalfa 5500i

                              KYO, is this image you attached only for zero machine ? or is it relevant to all the other series 1,2,3 ?
                              thank you

                              Originally posted by KYO_OEM
                              system won`t accept any USB key, no full start up procedure finished and finally no upgrade possible.
                              If system stucks in "Welcome", upgrade possible but if F000 is coming up after a while, it can`t work.
                              I tried to duplicate some possibilities.
                              See enclosed picture.
                              [ATTACH=CONFIG]47136[/ATTACH]

                              Comment

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