Kyocera 3501i uneven density on prints

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  • rapo_tech
    Trusted Tech

    100+ Posts
    • Feb 2019
    • 114

    Kyocera 3501i uneven density on prints

    Hello

    I swapped MK kit on this machine 1,5 months ago. Run necessary maintenance modes and updated firmware to v.05.07.0010_(2016-06-27)

    Everthing was ok.

    But now there are faded lines on black.
    I added samples:
    PG grey scale - PG GRAY SCALE.pdf | DocDroid
    halftones calibration page - halftones calibration page.pdf | DocDroid
    a copy made when scanner cover was open - scanned copy of open lid.pdf | DocDroid

    All have same faded white lines in them.

    Calibration page and the copy is printed Long Edge First.
    Toner and all parts are OEM.

    Ok first i removed developer and shaked the hell out of it nothing changed...
    Ok so i executed U910.
    Then executed U412 uneven density
    The ON/OFF config was set to ON.

    Then I tried U410, it printed out samples but did not recognize samples when scanned them and gave me error S001. Propably due poor quality.

    Any ideas where to go next?
  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 14752

    #2
    Re: Kyocera 3501i uneven density on prints

    Originally posted by rapo_tech
    Hello

    I swapped MK kit on this machine 1,5 months ago. Run necessary maintenance modes and updated firmware to v.05.07.0010_(2016-06-27)

    Everthing was ok.

    But now there are faded lines on black.
    I added samples:
    PG grey scale - PG GRAY SCALE.pdf | DocDroid
    halftones calibration page - halftones calibration page.pdf | DocDroid
    a copy made when scanner cover was open - scanned copy of open lid.pdf | DocDroid

    All have same faded white lines in them.

    Calibration page and the copy is printed Long Edge First.
    Toner and all parts are OEM.

    Ok first i removed developer and shaked the hell out of it nothing changed...
    Ok so i executed U910.
    Then executed U412 uneven density
    The ON/OFF config was set to ON.

    Then I tried U410, it printed out samples but did not recognize samples when scanned them and gave me error S001. Propably due poor quality.

    Any ideas where to go next?

    You replaced 600k Maintenance kit?

    Kit Includes:
    (1) Drum Unit [302N993030]
    (1) Developer Unit [302LH93034]
    (1) Fuser Unit [302LH93102]
    (2) Top Filter [302N433010]
    (2) Left Side Filter [302LC33370]
    (1) Belt Assembly SP [302LF94060]
    (1) Disposal Unit Assembly [302N794020]
    (2) Drum Duct Seal

    You need to run the following depending on what you replaced:

    Drum: U119, 464, 412, 410

    DV: U464, 410

    PCR: 930

    Transfer Belt: 127, 464, 410


    The 600k kit does not include the transfer roller. You may want to check that.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

    Comment

    • rapo_tech
      Trusted Tech

      100+ Posts
      • Feb 2019
      • 114

      #3
      Re: Kyocera 3501i uneven density on prints

      Originally posted by BillyCarpenter
      You replaced 600k Maintenance kit?

      Kit Includes:
      (1) Drum Unit [302N993030]
      (1) Developer Unit [302LH93034]
      (1) Fuser Unit [302LH93102]
      (2) Top Filter [302N433010]
      (2) Left Side Filter [302LC33370]
      (1) Belt Assembly SP [302LF94060]
      (1) Disposal Unit Assembly [302N794020]
      (2) Drum Duct Seal

      You need to run the following depending on what you replaced:

      Drum: U119, 464, 412, 410

      DV: U464, 410

      PCR: 930

      Transfer Belt: 127, 464, 410
      The 600k kit does not include the transfer roller. You may want to check that.
      Thats the thing that got in my mind also. Cause i measured the black lines on printout - they were ~45mm apart and the manual indicates that transfer roller repetitive defect gauge is 44mm.

      Comment

      • BillyCarpenter
        Field Supervisor

        Site Contributor
        VIP Subscriber
        10,000+ Posts
        • Aug 2020
        • 14752

        #4
        Re: Kyocera 3501i uneven density on prints

        Originally posted by rapo_tech
        Yep changed all the MK kit parts and run all those modes.






        Thats the thing that got in my mind also. Cause i measured the black lines on printout - they were ~45mm apart and the manual indicates that transfer roller repetitive defect gauge is 44mm.

        I think you have your answer.
        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

        Comment

        • rapo_tech
          Trusted Tech

          100+ Posts
          • Feb 2019
          • 114

          #5
          Re: Kyocera 3501i uneven density on prints

          Ok i definatly check transfer roller.

          But any idea where those drum duct seals supposed to go?

          Comment

          • BillyCarpenter
            Field Supervisor

            Site Contributor
            VIP Subscriber
            10,000+ Posts
            • Aug 2020
            • 14752

            #6
            Re: Kyocera 3501i uneven density on prints

            Originally posted by rapo_tech
            Ok i definatly check transfer roller.

            But any idea where those drum duct seals supposed to go?
            Nope and I see nothing in the service manual about them. Someone else will have to help you out there.
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • rapo_tech
              Trusted Tech

              100+ Posts
              • Feb 2019
              • 114

              #7

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22698

                #8
                Re: Kyocera 3501i uneven density on prints

                I think Billy means the Second Transfer Roller, not the Primary Transfer Roller. You know, the one on the outer door? =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • rapo_tech
                  Trusted Tech

                  100+ Posts
                  • Feb 2019
                  • 114

                  #9
                  Re: Kyocera 3501i uneven density on prints

                  Originally posted by blackcat4866
                  I think Billy means the Second Transfer Roller, not the Primary Transfer Roller. You know, the one on the outer door? =^..^=
                  Well.. yes i was looking also the secondary transfer roller, but i did not find it
                  And i did not find it in manual... So i was assuming that this machine has none... and therefore i was wondering whats the point of transfer belt here :P

                  The belt is on the outer door.
                  belt.JPG

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22698

                    #10
                    Re: Kyocera 3501i uneven density on prints

                    You are correct, the monochrome MFP uses a transfer belt assembly with a transfer roller in the center,
                    and the color MFP uses a second transfer roller only.

                    The way Kyocera names their machines it's easy to confuse 3501i with 3051ci at a glance.
                    =^,,^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • rapo_tech
                      Trusted Tech

                      100+ Posts
                      • Feb 2019
                      • 114

                      #11
                      Re: Kyocera 3501i uneven density on prints

                      So today i updated firmware to latest v.07.09.0060_(2020-03-17)

                      And tried to set U464 toner thickness value to initial setting 750...

                      But still nothing changed.

                      I noticed that a pin in connector for the side door was a little bit different than others.
                      125209276_427952881943403_3303924130841155553_n.jpg125200233_996229897554055_6616908834240204498_n.jpg

                      It is like 1mm more outside than others... Tried to push it back in, but it does not move much.

                      Maybe thats the bad boy here??

                      Comment

                      • Luther
                        Senior Tech

                        500+ Posts
                        • May 2006
                        • 682

                        #12
                        Re: Kyocera 3501i uneven density on prints

                        did you try cleaning the laser glass ?

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22698

                          #13
                          Re: Kyocera 3501i uneven density on prints

                          Probably not. Often the manufacturer of those modular connectors positions one of the pins longer than the others. If you look closely I think you'll see that they're the same. I've noticed it, just don't know why. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • Blizzoo
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Aug 2013
                            • 588

                            #14
                            Re: Kyocera 3501i uneven density on prints

                            Would that be a GND Pin?
                            Defects are simple, our mind is complicated

                            Comment

                            • BillyCarpenter
                              Field Supervisor

                              Site Contributor
                              VIP Subscriber
                              10,000+ Posts
                              • Aug 2020
                              • 14752

                              #15
                              Re: Kyocera 3501i uneven density on prints

                              How about posting a picture of some test prints so we can see the problem?
                              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                              Comment

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