Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

**BillyCarpenter** · 03-01-2021, 11:23 PM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

Did you notice the white areas on yellow at top of page?

**Santander** · 03-02-2021, 12:54 AM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

Originally posted by fishleg

Had two machines today both showing lots of 7613 7612 7614 codes. Showing faint copies when working. I tried to force toner and did a device refresh / u140 calib was pretty much blank when I first got there. The black is fine but all the colours are like this. The lines are on the mag roller when I visually turned it. One machine had done 900k mono 15k colour the other 100k colour 40k black. The 900k machine had the colours below the other machine the quality was spot on when I got there but they reported faint copies few days earlier with the same error codes.

Just to add genuine toner and latest firmware with plenty of toner in the bottle. Is it possible to disable colour completely so they can use it as a bw machine till I can get back with the parts?

Any ideas?

[ATTACH=CONFIG]48477[/ATTACH]

[ATTACH=CONFIG]48476[/ATTACH]
[ATTACH=CONFIG]48478[/ATTACH]
[ATTACH=CONFIG]48479[/ATTACH]

The codes you provided indicate that the ID sensors on the belt are not detecting the color patches, have you cleaned the ID sensors?

**BillyCarpenter** · 03-02-2021, 01:03 AM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

Originally posted by Santander

The codes you provided indicate that the ID sensors on the belt are not detecting the color patches, have you cleaned the ID sensors?

That's 1 of about 8 things it could be. He said that he looked at the mag. roller and sees the same pattern. I'm gonna go with failing DV units.

**blackcat4866** · 03-02-2021, 01:26 AM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

Originally posted by BillyCarpenter

That's 1 of about 8 things it could be. He said that he looked at the mag. roller and sees the same pattern. I'm gonna go with failing DV units.

+1 =^..^=

**tmaged** · 03-02-2021, 02:00 AM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

I had the same issue, it's the DV units failing due to being overcharged. In my case, there was about 40k on color and close to 1mil on B&W. You'll have to replace the DV units. If you think it might be an issue again, you can make setting changes in U325 to mode 2.
The ID errors you are getting are because there is no toner being supplied for the patches to read.

**BillyCarpenter** · 03-02-2021, 02:13 AM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

Originally posted by tmaged

I had the same issue, it's the DV units failing due to being overcharged. In my chase, there was about 40k on color and close to 1mil on B&W. You'll have to replace the DV units. If you think it might be an issue again, you can make setting changes in U325 to mode 2.

I'm assuming that you mean the DV became over-charged because too much toner was added? If so, did this happen from a tech running DV Refresh too many times or by some other means?

**tmaged** · 03-02-2021, 02:28 AM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

Originally posted by BillyCarpenter

I'm assuming that you mean the DV became over-charged because too much toner was added? If so, did this happen from a tech running DV Refresh too many times or by some other means?

It's charged for the image, but not used, since the primary printing is mono. You're seeing the toner adhere in lines parallel to the augers in the DV unit.
U325 and lowering sleep modes if the customer will allow it will help.
As mentioned in other threads, these work better when they are actually ran & not sitting or used intermittently.

**BillyCarpenter** · 03-02-2021, 02:37 AM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

Originally posted by tmaged

It's charged for the image, but not used, since the primary printing is mono. You're seeing the toner adhere in lines parallel to the augers in the DV unit.
U325 and lowering sleep modes if the customer will allow it will help.
As mentioned in other threads, these work better when they are actually ran & not sitting or used intermittently.

That makes a lot of sense. Kyocera needs to come up with a fix for this as the DV units are expensive.

**tmaged** · 03-02-2021, 03:19 AM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

I think it's a relatively rare phenomenon. Accroding to the engineer, U325 "should" keep it from happening, but yeah it's expensive when you have to replace all three colors at once.

**BillyCarpenter** · 03-02-2021, 03:22 AM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

Originally posted by tmaged

I think it's a relatively rare phenomenon. Accroding to the engineer, U325 "should" keep it from happening, but yeah it's expensive when you have to replace all three colors at once.

I was looking over U325. These settings should only be changed when the customer is printing color in low volume?

**fishleg** · 03-02-2021, 08:31 AM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

Originally posted by tmaged

I think it's a relatively rare phenomenon. Accroding to the engineer, U325 "should" keep it from happening, but yeah it's expensive when you have to replace all three colors at once.

You sure U325 seems that's more for high coverage? It's just in an office environment so don't really do high coverage?

So I guess 1 is normal and 10 is if they are printing posters all day long? So putting it to 2 just makes it add a bit more toner regularly?

I can't remember which mode it was but one gave the toner sensor readings of the dev tank and they all matched the black about even though they where empty.

One engineer says do a U140 calib to see if the dev tank comes back to normal. Is that wise? I thought u140 is for new dev only and not to run up old dev?

Screenshot_20210302-072633_Adobe Acrobat.jpg

**tmaged** · 03-02-2021, 01:49 PM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

Nothing will resolve it other than replacing the DV unit. 325 will work for high or low environments according to the engineer. PM me your email and I can send you what I have. You can share it with your rep.

**BillyCarpenter** · 03-02-2021, 03:11 PM

Re: Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

This is all still a little confusing to me. U325 for the Kyocera 3551ci says the following:

Description
Due to the fact that, if toner consumption per driving time drastically lowers, the variation in coloring
and low density and gray background become prominent, the print coverage that executes
toner ejection according to the low density at a continued vertical printing with the low coverage
data must be changed.

Purpose
The settings must be changed when printing an extensive volume with the vertical A4/Letter of
low coverage contents or the toner consumption per driving time is extremely low.

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

The way I read that is that U325 must be changed when printing a large number of pages with low toner coverage. (Or the the drive time is low/color isn't used that much??)

blackcat say he's done this on the AlphardII series and it's worked for him. If it worked for him, it's good enough for me:

From System Menu set Calibration to "short". Set U325 to "On" and Mode 2. Set U148 drum refresh set to mode 3. Set U147 set minimum to 20. There will be an increase in waste toner due to more frequent self-calibration.

PS - This would also explain the problem I'm having. My customer is printing a high volume of pages with very little toner coverage!!

Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

Kyocera 5052ci 6052ci 7613 7614 error codes faint copies

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