Kyocera 3500i keeps giving J4101 error

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  • PWNTchaos
    Junior Member
    • Feb 2019
    • 3

    Kyocera 3500i keeps giving J4101 error

    I have a 3500i with brand new rollers and the cursor guides in the correct position throwing a j4101 code. The paper just makes it to the fuser's rollers and stops. The paper is good quality and sitting in the cassette right. The paper path is clear, no sensors are triggered and all motors, clutches, etc are working fine. The registration roller turns with minimal effort. The transfer belt is brand new and seems fine. I've already replaced the sensor and nothing. I am fresh out of ideas.
    Thanks for the help!Oh and page count is 234,375.
  • Scottb
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Apr 2013
    • 301

    #2
    Re: Kyocera 3500i keeps giving J4101 error

    i would look at the clutch pack and the clutch on the vertical path roller just behind the clutch pack to see if the clutches are dropping rust everywhere. also the registration roller assy has the same clutch issue...so if you open the conveying section and see rust all down the right rear cover this may be part if not all of your issue

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    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1331

      #3
      Re: Kyocera 3500i keeps giving J4101 error

      Originally posted by PWNTchaos
      I have a 3500i with brand new rollers and the cursor guides in the correct position throwing a j4101 code. The paper just makes it to the fuser's rollers and stops. The paper is good quality and sitting in the cassette right. The paper path is clear, no sensors are triggered and all motors, clutches, etc are working fine. The registration roller turns with minimal effort. The transfer belt is brand new and seems fine. I've already replaced the sensor and nothing. I am fresh out of ideas.
      Thanks for the help!Oh and page count is 234,375.
      you may find the answer here
      TaskAlfa 3050ci - J4101 Z-folding jam

      Comment

      • PWNTchaos
        Junior Member
        • Feb 2019
        • 3

        #4
        Re: Kyocera 3500i keeps giving J4101 error

        Originally posted by GIUBOSS
        you may find the answer here
        TaskAlfa 3050ci - J4101 Z-folding jam
        Nice! Thanks. I will test this out. It may explain a lot from other issues I've come across where it looks like things are moving fine. I was just ready to get her a new machine. I mean those 3500i go for nothing right now at resale lol. But I always love a chance to learn something new.

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