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  • SL65
    Junior Member
    • May 2021
    • 5

    Reset

    Hello,

    I have purchased a Kyocera M6535cidn from a liquidated company and when i start it up it is trying to connect to a server and i cannot access the admin login as i dont have the username and password supplied with it.

    Is there anyway i can sort this issue out? May be i can hard reset the machine?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Reset

    Originally posted by SL65
    Hello,

    I have purchased a Kyocera M6535cidn from a liquidated company and when i start it up it is trying to connect to a server and i cannot access the admin login as i dont have the username and password supplied with it.

    Is there anyway i can sort this issue out? May be i can hard reset the machine?
    i understand you are a noob here.. but there is no reason to start 2 different threads in two different forums on your problem.

    Comment

    • Froota
      Field service tech.

      100+ Posts
      • Apr 2008
      • 128

      #3
      Re: Reset

      Originally posted by Phil B.
      i understand you are a noob here.. but there is no reason to start 2 different threads in two different forums on your problem.
      But this isn't helpfull either......

      As you can find the admin login all over the internet, try Admin (username and password)
      If not, you can try to login on the device as deviceadmin, and then you can try 3500 (username and password)

      Comment

      • SL65
        Junior Member
        • May 2021
        • 5

        #4
        Re: Reset

        I manged to insert a usb firmware update but i'm getting the attached error... any help?
        20210506_114550 (1).jpg

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7934

          #5
          Re: Reset

          Originally posted by SL65
          I manged to insert a usb firmware update but i'm getting the attached error... any help?
          [ATTACH=CONFIG]49105[/ATTACH]
          Did you have any luck logging in as admin & uninstalling Papercut?

          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          ​

          Comment

          • SL65
            Junior Member
            • May 2021
            • 5

            #6
            Re: Reset

            Originally posted by copier tech
            Did you have any luck logging in as admin & uninstalling Papercut?

            No luck they changed the password and I can't get hold of them.

            Comment

            • spw
              Technician

              50+ Posts
              • Mar 2015
              • 62

              #7
              Re: Reset

              Phil B..... Your kindness is overwhelming..the amount of helpful information you provide..well..its just blowing my mind.
              Its hard to go anywhere on this forum and not come across you treating someone like dirt. I got an idea..why dont you go out and do some actual work. You got an attitude problem. this isnt the place for keyboard trolling warriors.
              People come here for tips and help. If they do something like this. Kindly point them in the direction. Otherwise the check the attitude

              Comment

              • Tricky
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Apr 2009
                • 2621

                #8
                Re: Reset

                There are a couple of ways to do this
                Note this method will only work if the printer was set to dhcp.
                With the device turned on plug it into an active network and give it a couple of minutes to get an ip address. Go to service mode 000 reports and print a network status. Put the ip address of the printer in a web browser and login to the printers rui as admin. Go to tcp-ip reset / initialize to factory defaults.

                The ugly method
                service mode > 21 memory clear reboot, now you have to be quick before papercut kicks in again, goto system / application / login / deactivate papercut. Do a final memory clear, reboot and papercut should be history.

                With kyo there are no machine specific settings to put back and in your case you wanted it reset.
                Copytechnet search tool v0.8 Final

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: Reset

                  Originally posted by spw
                  Phil B..... Your kindness is overwhelming..the amount of helpful information you provide..well..its just blowing my mind.
                  Its hard to go anywhere on this forum and not come across you treating someone like dirt. I got an idea..why dont you go out and do some actual work. You got an attitude problem. this isnt the place for keyboard trolling warriors.
                  People come here for tips and help. If they do something like this. Kindly point them in the direction. Otherwise the check the attitude
                  he posted in two different forums the same info... it's hard switching back n forth to view ALL the suggestions.

                  If you don't care for my advice the may I kindly suggest you block me and you won't have to put up with my "attitude" ... I do lend valuable info and advise.

                  I was simply pointing out the fact that two threads on the same subject is a waste of time and confuses people...

                  you want to see a keyboard troller check out BSM2 and his comments that lend totally nothing to the convo and puts people down with nearly every comment he makes.

                  having spent 31+ years in the industry for most of the major brands I am confident in my statements.

                  don't worry you don't have to worry about me again ( unless you view my comments after blocking you)

                  BTW your profile is missing vital info about you. you might want to update it.

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 35067

                    #10
                    Re: Reset

                    Originally posted by spw
                    Phil B..... Your kindness is overwhelming..the amount of helpful information you provide..well..its just blowing my mind.
                    Its hard to go anywhere on this forum and not come across you treating someone like dirt. I got an idea..why dont you go out and do some actual work. You got an attitude problem. this isnt the place for keyboard trolling warriors.
                    People come here for tips and help. If they do something like this. Kindly point them in the direction. Otherwise the check the attitude
                    I read what Phil B posted and he was exactly correct. In fact posting the same thing in both the Copier and Fax/Printer forums for Kyocera is technically a violation of Forum Rules General Rule 6. Please wait a reasonable amount of time before bumping posts. Multiple or repeated posting in order to increase your post count is not allowed. Anytime I see someone doing the same I will inform them the same as Phil did.

                    That makes you appear to be the one with the rude attitude problem.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22808

                      #11
                      Re: Reset

                      Originally posted by slimslob
                      I read what Phil B posted and he was exactly correct. In fact posting the same thing in both the Copier and Fax/Printer forums for Kyocera is technically a violation of Forum Rules General Rule 6. Please wait a reasonable amount of time before bumping posts. Multiple or repeated posting in order to increase your post count is not allowed. Anytime I see someone doing the same I will inform them the same as Phil did.

                      That makes you appear to be the one with the rude attitude problem.
                      thanks brother.. I was a little miffed at him and forgot to state the forum rules pertaining to this.... but you are correct it is in the forum rules.

                      Comment

                      • spw
                        Technician

                        50+ Posts
                        • Mar 2015
                        • 62

                        #12
                        Re: Reset

                        You missed the point. Nothing wrong with telling him there is already a thread on this topic or pointing it out. But dude.. you routinely insult people or talk down to them.
                        Calling him a noob right out of the gate in an insulting way is immature and no one should have to remind 2 grown men who are contributors on this site to check the attitude with regard to insults. If you cant understand that, then there isn't much humility on your part. This site used to be so much more busy years ago, but i suspect is reasons like this that slow the traffic down and have people shy away. The community here isn't what it used to be.

                        Comment

                        • spw
                          Technician

                          50+ Posts
                          • Mar 2015
                          • 62

                          #13
                          Re: Reset

                          Also just noticed what you did to my account. Real mature dude. very petty. Like i was saying, ego..

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 35067

                            #14
                            Re: Reset

                            Originally posted by spw
                            Also just noticed what you did to my account. Real mature dude. very petty. Like i was saying, ego..
                            No, what happened to your account was entire because of you being rude to senior techs. It has also gotten you reported and could ultimately get you banished. I would advise that you concern yourself with improving your attitude before more of the senior techs here red card you as well.

                            Unless you can offer constructive advice to another tech help with a problem or have a problem that you need help with, you have not built enough reputation power to go knocking heads with those who have. You gain reputation power, and green cards, by helping others.

                            Comment

                            • spw
                              Technician

                              50+ Posts
                              • Mar 2015
                              • 62

                              #15
                              Re: Reset

                              So, pointing out that Phil B. insulted someone else and had a bad attitude is me having a bad attitude? Sounds like gaslighting to me.
                              I could care less about the rep power. I enjoy this site for the people who are polite and helpful and have knowledge that i don't.
                              The fact that both of you did that to my account is super petty. And the amount you did it by. Maybe you should focus yourselves on not abusing other people on this site. Like being polite to the guy who started the thread in the first place. And the other people who you insult. You guys are on some kind of ego trip. I'm out..

                              Comment

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