KM-C4035e fuser problems

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  • bryanstu
    Technician
    • Jan 2009
    • 14

    #1

    KM-C4035e fuser problems

    One of my fellow techs is having nightmares about this color machine. Keeps popping C6050, C6030, C6000 errors. Resetting in u codes doesn't work. Thermistors are actually junked out and the fuser unit needs to be replaced (can't buy just thermistors apparently). This poor bugger is on his 3rd or 4th fuser. Any suggestions?
  • charly
    Technician

    50+ Posts
    • Feb 2009
    • 65

    #2
    unit fuser modified

    have to change the fuser unit, the first units went bad, no repair, make sure the new units ends in A o B serial number, they are modified.
    if you need something say me it. i have changed dozens of them.

    Comment

    • charly
      Technician

      50+ Posts
      • Feb 2009
      • 65

      #3
      check this bulletin

      Comment

      • bryanstu
        Technician
        • Jan 2009
        • 14

        #4
        WOW!! Thanks for the super fast reply Charly. I will pass the info onto the servicing tech and keep you posted. Only have 2 or three of these out, so we are a little green to them. Thank you again.

        Comment

        • aragul
          Trusted Tech

          100+ Posts
          • Dec 2007
          • 128

          #5
          We had one machine blow the thermostat on the press roller, not the one in the heat roller described in that service bulletin. Our tech rep suggested replacing the engine board and we haven't had a problem in 10 months.

          I've seen that main thermostat bend into the heat roller as well. It makes a wonderful coffee-grinding noise just before it codes out.

          Comment

          • charly
            Technician

            50+ Posts
            • Feb 2009
            • 65

            #6
            cofee

            All my clients tell me the noise of the coffee maker, jajaja

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22865

              #7
              The earliest versions of the fuser had a couple problems. Usually the thermostat inside the fixing belt rubs against the teflon roller. In my opinion it's the vibration that causes the thermostat to blow. The vibration-that's the coffee grinder noise.

              I've seen the other thermostat blown also.

              The part# ...054 in the US market solves most of the fuser problems. And yes, individual parts are not sold separately for these fusers. We are too stupid to rebuild fusers any more (at least, according to Kyocera).
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • vikingmita
                Trusted Tech

                100+ Posts
                • Nov 2008
                • 163

                #8
                kyocera is currently going through all the affected machines and corresponding s/n, and they are shipping out new fusers under warranty. the fuserproblem is known all over the world, and it makes no sense to dismantle the fuser and change the thermostat. it's a pain in the ass and takes a long time, and time is money. if it makes the coffee grinder sound, it needs to be replaced. just a question of time before it blows

                Comment

                • fitsy.13
                  senior tech
                  50+ Posts
                  • Feb 2009
                  • 64

                  #9
                  Originally posted by bryanstu
                  One of my fellow techs is having nightmares about this color machine. Keeps popping C6050, C6030, C6000 errors. Resetting in u codes doesn't work. Thermistors are actually junked out and the fuser unit needs to be replaced (can't buy just thermistors apparently). This poor bugger is on his 3rd or 4th fuser. Any suggestions?
                  there is also two types of fuser 1 for the printer and 1 for the copier you need to make sure which one has been sent to you kyocera had sent me 2 for the printer before i got the right 1 of them

                  Comment

                  • bryanstu
                    Technician
                    • Jan 2009
                    • 14

                    #10
                    possible success

                    It's been a couple weeks now without problems. Thanks to all for the info, this a great resource for those of us with just one or two machines of a certain model. Saves hours of head banging. Seems to have been the loose hvt pwb.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22865

                      #11
                      I don't know...
                      Personally, I don't see the HVT having anything to do with C6000 codes.

                      Regardless, Good Luck. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

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