Heads-up: '2'-Series MFP Scan from DP (slit-only) background/blank CQ known issue

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  • PrintWhisperer
    Trusted Tech

    250+ Posts
    • Feb 2018
    • 434

    [CQ] Heads-up: '2'-Series MFP Scan from DP (slit-only) background/blank CQ known issue

    IDK if this has been posted but if anyone has this issue I wanted to prevent them from chasing it with un-needed parts. It could be seen as a CCD or other un-related part error.

    There is no problem with the contact glass scanning. (Only when scanning from the DP slit glass at the machine left side.)

    My experience is it usually appears as a 'peach colored' background but can be any background or even blank image.

    Due to increased tension in the scanner drive belt from various factors (aging, disuse, factory variation) the motor force skews the optics when driven to the slit glass position.

    Officially there is an adjustment jig and replacement motor belt assembly available.

    However one may loosen the motor mounting bracket and re-tension the belt with minimal force (enough to prevent skipping).

    Not usually required but recommended to run U411 with chart 750500005 to recalibrate scanner after correcting major defect.

    Kyo SB dated 5/2020 available from KDA
    "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin
  • dacam20590
    Technician
    • May 2019
    • 30

    #2
    Re: Heads-up: '2'-Series MFP Scan from DP (slit-only) background/blank CQ known issue

    how do you fix.send image to me thanks

    Comment

    • PrintWhisperer
      Trusted Tech

      250+ Posts
      • Feb 2018
      • 434

      #3
      Re: Heads-up: '2'-Series MFP Scan from DP (slit-only) background/blank CQ known issue

      The belt in picture is too tight
      ScanMotor.jpg

      This motor is attached to a mounting bracket. Loosen the screws for the bracket so belt is not so tight.

      Then screw bracket back down.

      Sample of typical problem output (scanned from DP)
      95PDF.jpg
      "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

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