Kyocera 2554 machine failure

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  • Brandon
    Technician

    50+ Posts
    • Jun 2019
    • 72

    Kyocera 2554 machine failure

    Good morning

    we currently have a Kyocera 2554 that keeps giving machine failure C7301 we have replaced the complete toner hopper assembly and a week later the error is back , anything else you guys are aware of that could be causing this issue , any advice is welcome
  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1309

    #2
    Re: Kyocera 2554 machine failure

    Check wiring and make sure that connections are secure. Firmware up to date. Image drive PWB. Engine PWB.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22599

      #3
      Re: Kyocera 2554 machine failure

      Originally posted by kuby
      Check wiring and make sure that connections are secure. Firmware up to date. Image drive PWB. Engine PWB.
      +1
      The manual also refers to feed image PWB. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • PrintWhisperer
        Trusted Tech

        250+ Posts
        • Feb 2018
        • 434

        #4
        Re: Kyocera 2554 machine failure

        +2 on Firmware and not over KFS unless you read the release notes (so FUBAR)

        U135 -> Check Toner motor operation (do not drive for too long) and check for (k) sensor value change.

        HOP_PLS_BK is YC11 pin5 of...Image Drive PWB (sry BC)
        "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

        Comment

        • Brandon
          Technician

          50+ Posts
          • Jun 2019
          • 72

          #5
          Re: Kyocera 2554 machine failure

          Originally posted by PrintWhisperer
          +2 on Firmware and not over KFS unless you read the release notes (so FUBAR)

          U135 -> Check Toner motor operation (do not drive for too long) and check for (k) sensor value change.

          HOP_PLS_BK is YC11 pin5 of...Image Drive PWB (sry BC)


          Thank you that was our next option

          Comment

          • Brandon
            Technician

            50+ Posts
            • Jun 2019
            • 72

            #6
            Re: Kyocera 2554 machine failure

            tried all suggestions but still no luck .............

            Comment

            • nathicana
              Trusted Tech

              Site Contributor
              250+ Posts
              • Aug 2008
              • 312

              #7
              Re: Kyocera 2554 machine failure

              Any solution? Same symptom at a little over 4,000 prints, C7301

              Comment

              • PrintWhisperer
                Trusted Tech

                250+ Posts
                • Feb 2018
                • 434

                #8
                Re: Kyocera 2554 machine failure

                Originally posted by nathicana
                Any solution? Same symptom at a little over 4,000 prints, C7301
                This one is getting funky. If you are authorized, have your manager call the Kyo rep because that hop_pls_bk signal needs checking while running U135 along with some other signals like Hopper full.
                "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

                Comment

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