TA 520i Image issues

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  • Brandon
    Technician

    50+ Posts
    • Jun 2019
    • 72

    TA 520i Image issues

    Good morning

    I have a TA520i that is smudging / smearing the text/image in certain places , i have tried another drum unit and developer unit but has made no difference see attached sample
    Attached Files
  • Samanator
    Service Manager

    Site Contributor
    VIP Subscriber
    500+ Posts
    • Sep 2017
    • 529

    #2
    Re: TA 520i Image issues

    Is this made off the glass or through the ADF?

    Comment

    • Brandon
      Technician

      50+ Posts
      • Jun 2019
      • 72

      #3
      Re: TA 520i Image issues

      Originally posted by Samanator
      Is this made off the glass or through the ADF?

      print from PC

      Comment

      • darry1322
        Senior Tech

        Site Contributor
        500+ Posts
        • Oct 2010
        • 816

        #4
        Re: TA 520i Image issues

        Originally posted by Brandon
        Good morning

        I have a TA520i that is smudging / smearing the text/image in certain places , i have tried another drum unit and developer unit but has made no difference see attached sample

        Broken holder/spring on your transfer roller.

        Comment

        • Brandon
          Technician

          50+ Posts
          • Jun 2019
          • 72

          #5
          Re: TA 520i Image issues

          Originally posted by darry1322
          Broken holder/spring on your transfer roller.
          thank you are you referring to the transfer roller on the door by the fuser section that opens to remove paper jams ?

          Comment

          • darry1322
            Senior Tech

            Site Contributor
            500+ Posts
            • Oct 2010
            • 816

            #6
            Re: TA 520i Image issues

            Originally posted by Brandon
            thank you are you referring to the transfer roller on the door by the fuser section that opens to remove paper jams ?
            That's the one.

            Comment

            • Samanator
              Service Manager

              Site Contributor
              VIP Subscriber
              500+ Posts
              • Sep 2017
              • 529

              #7
              Re: TA 520i Image issues

              This might be a long shot but I have seen it before.

              Is the left side cover latching when closed? Many times when someone closes that left side cover, they may push it closed on the front side not in the middle. The cover may look closed but its not latched in the back.

              Just a thought.
              Last edited by Samanator; 10-14-2021, 11:41 PM.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22601

                #8
                Re: TA 520i Image issues

                Originally posted by darry1322
                Broken holder/spring on your transfer roller.
                +1 =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • Brandon
                  Technician

                  50+ Posts
                  • Jun 2019
                  • 72

                  #9
                  Re: TA 520i Image issues

                  Originally posted by blackcat4866
                  +1 =^..^=

                  ??????

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22601

                    #10
                    Re: TA 520i Image issues

                    Originally posted by Brandon
                    ??????
                    Ok, I can translate:

                    I agree with darry1322. You should check to see if the transfer springs are still in place. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • kjg
                      Trusted Tech

                      100+ Posts
                      • Mar 2009
                      • 111

                      #11
                      Re: TA 520i Image issues

                      Try changing both the transfer roller assembly and the drum input guide that comes in the maintenance kit. Both have caused me that grief in the past on multiple 420's and 520's.

                      Comment

                      • Brandon
                        Technician

                        50+ Posts
                        • Jun 2019
                        • 72

                        #12
                        Re: TA 520i Image issues

                        Originally posted by kjg
                        Try changing both the transfer roller assembly and the drum input guide that comes in the maintenance kit. Both have caused me that grief in the past on multiple 420's and 520's.

                        Drum input guide ?

                        Comment

                        • Brandon
                          Technician

                          50+ Posts
                          • Jun 2019
                          • 72

                          #13
                          Re: TA 520i Image issues

                          Originally posted by kjg
                          Try changing both the transfer roller assembly and the drum input guide that comes in the maintenance kit. Both have caused me that grief in the past on multiple 420's and 520's.


                          Drum input guide ? do you maybe have a photo to send me ?

                          thank you

                          Comment

                          • kjg
                            Trusted Tech

                            100+ Posts
                            • Mar 2009
                            • 111

                            #14
                            Re: TA 520i Image issues

                            Parts Guide Transfer, 302GR94481. In parts manual page 11 Item A03. It comes in the maintenance kit. It sits just below the drum between the drum and the transfer roller and is held in with a single screw. You will need to remove the drum to replace it.
                            It usually has a yellow sticker on it warning users not to touch the drum surface.

                            Comment

                            • copydocinc
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Mar 2015
                              • 256

                              #15
                              Re: TA 520i Image issues

                              The spacing of these smudges looks like possible fuser unit.

                              Comment

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