This started as a current customer who ordered toner for a machine we didn't recognize. It is a PA4500X so we took them a TK-3402 and it didn't recognize it. We took another one over and it didn't recognize that one either. The only way it would work is moving the chip to the 3402. After some research we saw that the status page had 9000 A4 prints on it and the date was set to day/month/year versus month/day/year. They initially asked for a TK-3400 and we couldn't find that and looked up what it took and it takes a TK-3402, at least in the U.S. Well they said they bought it as a refurbished machine from somewhere but on one can tell us where, it is a decently large doctor's office.
I looked in the manual and can't find anywhere to change the destination country and that is my question. Is there a way on that machine to change the destination country or are they stuck trying to locate TK-3400 somewhere online?
I looked in the manual and can't find anywhere to change the destination country and that is my question. Is there a way on that machine to change the destination country or are they stuck trying to locate TK-3400 somewhere online?
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