Black Cloud
Black Cloud
Trusted Tech
Last Activity: 5 days ago
Joined: 04-16-2010
Location: Kinmount, Ontario
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MFP firmware NG has been because Bizhub Secure was active on two of my machines. I had to use the reset tool and repartition the Storage Board to recover... -
Put the IP of the copier in the top line of a browser, click on address book, new registration, put name, click favorite, put email address, click okay....Leave a comment:
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Did that machine have Bizhub Secure? If so, you may have to repartition the Storage Board.Leave a comment:
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If you do the boot rom and the process does not finish and the display goes black with no lights, it is the CPUB....Leave a comment:
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Try the usb connector in another computer port. It may re-establish a connection.Leave a comment:
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I'd check the drum units for cut lines.Leave a comment:
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Mine required a new storage board to solve this issue....Leave a comment:
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Go into Service Mode, Counter, Paper Jam History to get the troubleshooting jam code.Leave a comment:
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The only way to get a machine of that vintage to scan to email that I'm aware of, would be to set up an SMTP relay on a computer within its network and...Leave a comment:
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I have a customer that is printing Vehicle Ownerships from a Government website. The website prints to letter size, even though the paper is 8 1/2 X 7...Leave a comment:
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From the copier panel... go into the System Menu, Device Settings, Error Handling, set Paper Mismatch Error to Ignore and Wrong Size paper loaded to ...Leave a comment:
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It seems odd that someone would replace the feed tires that early. I would be curious if this machine had the CPU board replaced at the same time as the...Leave a comment:
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You could try loading the installer and selecting Maintenance and installing PDF language or trying out the KX V4, which works on Windows 8 and up. Thirdly...Leave a comment:
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