Kyocera 4550ci network issues

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1611

    #1

    Kyocera 4550ci network issues

    Client picked the machine up from a friend and it works fine other than network printing. Can’t get the web page to show up ina browser and can set IP manually and still can’t get prints out of it. Internal prints are fine. We thought we turned off all security also. Any ideas?
  • Arro
    Junior Member
    • Mar 2023
    • 4

    #2
    If you're having the issue where the webpage just says "connection refused" or something along those lines, you may need to disable SSL and enable HTTP connections in the devices network/security settings. Also double check you're using HTTP when you connect via IP address after changing those settings. Otherwise, I'd make sure it's actually grabbing an address that can be used by the network, make sure DHCP is turned on at first.

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    • kuby
      Senior Tech

      1,000+ Posts
      • Oct 2007
      • 1395

      #3
      change these setting also.
      Attached Files

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      • Black Cloud
        Trusted Tech

        Site Contributor
        100+ Posts
        • Apr 2010
        • 136

        #4
        The easiest way to get into command workcentre is to use an old Windows 7 laptop and access through Internet Explorer, after you have upgraded the firmware via usb. Then go into the protocol list and turn on SSL.
        Net+ PDI+ @Remote

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