Kyocera Taskalpha 2550ci code 0640

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  • ReproKev
    Trusted Tech

    250+ Posts
    • Feb 2009
    • 258
    #1

    Kyocera Taskalpha 2550ci code 0640

    I normally work on Canon's and have replaced many hard drives and loaded/upgraded system software, but have never done it on a Kyocera.

    The copier has a code 0640 that happened at least twice so I'm planning on ordering a hard drive from Hytec for it. I read in other threads for different Kyocera models that I need to format/partition the HDD in service mode once installed and maybe install firmware....not sure though.

    My question: Do I need to install firmware after the HDD is installed and partitioned?
    If so, where is the firmware available? Download from Kyocera or is it for "Authorized" service providers only?

    Thanks
    Tags: firmware, install, installed, kyocera, service
    • PrintWhisperer
      Trusted Tech

      250+ Posts
      • Feb 2018
      • 434
      #2
      Re: Kyocera Taskalpha 2550ci code 0640

      You do not need to install firmware for regular operation. While recommended of course, you need access to get it from Kyocera.

      The firmware will add any available color tables (for special color matching), OCR dictionaries(for text searchable PDF if applicable), language packs, and default legacy app's like FMU but those are the only firmware elements involved with the HDD.
      "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22601
          #3
          Re: Kyocera Taskalpha 2550ci code 0640

          Unlike most MFPs, Kyoceras only hold addressbook information, network setup credentials, job account data, page data and user boxes on the HDD. If the HDD malfunctions, unplugging the HDD will restore basic functionality. When you install the new HDD it will need to be formatted on the machine. You'll need to restore network credentials, addressbook entries, job account data, and user boxes. Most customers do not use all these features, so setup could be very easy. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • ReproKev
              Trusted Tech

              250+ Posts
              • Feb 2009
              • 258
              #4
              Re: Kyocera Taskalpha 2550ci code 0640

              Sounds like an easy install. Thanks for the information.👍🏻

                Comment

                • ReproKev
                  Trusted Tech

                  250+ Posts
                  • Feb 2009
                  • 258
                  #5
                  Re: Kyocera Taskalpha 2550ci code 0640

                  Follow up: Couldn't have been easier! I replaced the HDD and when I turned on the power, it started printing jobs from the customers print driver queue that they never deleted. I didn't even need to set up ip address.gw, sm, dns or anything else. Super easy! Thanks!

                    Comment

                    • PrintWhisperer
                      Trusted Tech

                      250+ Posts
                      • Feb 2018
                      • 434
                      #6
                      Re: Kyocera Taskalpha 2550ci code 0640

                      Good job, thanks for the update!
                      "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

                        Comment

                        • fishleg
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Mar 2009
                          • 411
                          #7
                          Re: Kyocera Taskalpha 2550ci code 0640

                          Only hard when they have apps installed... Anyway to backup apps easily? Can be a real pain sometimes might have a customer with papercut and if you don't have that particular version to reinstall on the HDD after being replaced.

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