[Jamming] Copystar CS 3050ci Jam 0000 error please help..

[mprivi]

I have a Copystar CS 3050ci getting a Jam 0000 error and I can't seem to clear it. There isn't any paper jammed any where in the unit. I know the unit is older can it be the sensors need to be replaced? I ran maintenance mode > check conveying switch and it seems that Regist and Exit Job Separator are the ones causing the alert. I'm not sure where to start with troubleshooting this. Any help will be much appreciated. Thanks in advance.

[BillyCarpenter]

Re: Copystar CS 3050ci Jam 0000 error please help..

I have a Copystar CS 3050ci getting a Jam 0000 error and I can't seem to clear it. There isn't any paper jammed any where in the unit. I know the unit is older can it be the sensors need to be replaced? I ran maintenance mode > check conveying switch and it seems that Regist and Exit Job Separator are the ones causing the alert. I'm not sure where to start with troubleshooting this. Any help will be much appreciated. Thanks in advance.

Jam 0000 means there was a jam when power was turned on. If you can't see/find a jam, a sensor is most likely out of position or bad. You need to run U031 and try to toggle the senor(s) in question.

[mprivi]

Re: Copystar CS 3050ci Jam 0000 error please help..

Jam 0000 means there was a jam when power was turned on. If you can't see/find a jam, a sensor is most likely out of position or bad. You need to run U031 and try to toggle the senor(s) in question.

I ran the U031 and

[BillyCarpenter]

Re: Copystar CS 3050ci Jam 0000 error please help..

I'm assuming that you're an end user and not a tech?


Don't worry about the Exit Job Separator Switch. It stays highlighted under normal conditions. The culprit will be the resist sensor and it's located on the conveying unit. Look on page 854 of your service manual.

[Ropariva]

Re: Copystar CS 3050ci Jam 0000 error please help..

Check the error history. That should give you some clues where to start. The last jam code prior to the 000 (jam on power on) is where you want to look.

[mprivi]

Re: Copystar CS 3050ci Jam 0000 error please help..

I'm assuming that you're an end user and not a tech?


Don't worry about the Exit Job Separator Switch. It stays highlighted under normal conditions. The culprit will be the resist sensor and it's located on the conveying unit. Look on page 854 of your service manual.

Thanks Billy.. Yes I am just an end user. I don't have a service manual. The conveying unit is the section that pulls out on the side correct?

[BillyCarpenter]

Re: Copystar CS 3050ci Jam 0000 error please help..

Thanks Billy.. Yes I am just an end user. I don't have a service manual. The conveying unit is the section that pulls out on the side correct?

If you open the right side door (slides out) and look for the big shiny silver roller. Once you find that roller, look directly below for a cutout that's right in the middle. It's shaped like a 'U'.

If you put your finger over that cutout while in U031, the resist sensor should toggle back and forth.


Let me know what you find.

[mprivi]

Re: Copystar CS 3050ci Jam 0000 error please help..

If you open the right side door (slides out) and look for the big shiny silver roller. Once you find that roller, look directly below for a cutout that's right in the middle. It's shaped like a 'U'.

If you put your finger over that cutout while in U031, the resist sensor should toggle back and forth.


Let me know what you find.

The "U" on the bottom of the conveyor door doesn't do any thing when i touch it. The light stays lit up.

[BillyCarpenter]

Re: Copystar CS 3050ci Jam 0000 error please help..

The "U" on the bottom of the conveyor door doesn't do any thing when i touch it. The light stays lit up.

It's not on the door itself, it's inside of the machine. Look for the big silver roller inside the machine when you open the door.

[mprivi]

Re: Copystar CS 3050ci Jam 0000 error please help..

It's not on the door itself, it's inside of the machine. Look for the big silver roller inside the machine when you open the door.

OK so i touched the other one and the blue light is gone as well as the JAM code... But i tried to print and got a JAM code 4011 and 4012... the 2 orange rollers at the top where its getting stuck looks to be peeling a little.

[BillyCarpenter]

Re: Copystar CS 3050ci Jam 0000 error please help..

OK so i touched the other one and the blue light is gone as well as the JAM code... But i tried to print and got a JAM code 4011 and 4012... the 2 orange rollers at the top where its getting stuck looks to be peeling a little.

The sensor was probably covered with paper dust and you knocked it off when you touched it with your finger. Those orange rollers are the fuser unit and it sounds like it's time for a new one.

[mprivi]

Re: Copystar CS 3050ci Jam 0000 error please help..

The sensor was probably covered with paper dust and you knocked it off when you touched it with your finger. Those orange rollers are the fuser unit and it sounds like it's time for a new one.

Thanks I'll try and locate a replacement part, any places you recommend?.... I also seem to get a grinding noise like is the gears aren't catching then the draw is closed or the printer boots up. I tried uploading a video or a sound slip but the site isnt allowing it.

[BillyCarpenter]

Re: Copystar CS 3050ci Jam 0000 error please help..

Thanks I'll try and locate a replacement part, any places you recommend?.... I also seem to get a grinding noise like is the gears aren't catching then the draw is closed or the printer boots up. I tried uploading a video or a sound slip but the site isnt allowing it.

What's the page count on the machine? This is an older machine and you need to be careful or you could end up sinking more money in the machine than what its worth.



You can buy a fuser unit here:


Kyocera TASKalfa 3550ci Fuser Maintenance Kit - 300K - 110 / 120 Volt, Genuine (M6172)



Good luck.

[mprivi]

Re: Copystar CS 3050ci Jam 0000 error please help..

What's the page count on the machine? This is an older machine and you need to be careful or you could end up sinking more money in the machine than what its worth.



You can buy a fuser unit here:


Kyocera TASKalfa 3550ci Fuser Maintenance Kit - 300K - 110 / 120 Volt, Genuine (M6172)



Good luck.

Thank for all your help... Yea your right about the cost. The noise I'm getting is now causing a Machine failure C2730... got one issue fixed and now another.

[Ropariva]

Re: Copystar CS 3050ci Jam 0000 error please help..

Your secondary transfer release casing is broken. That is quite a job to replace. The other issue was likely paper dust. The area circled in the pic should be black as this backs up the sensor in the machine.