Copystar CS 3050ci Jam 0000 error please help..

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  • mprivi
    Technician
    • Jan 2022
    • 13

    #16
    Re: Copystar CS 3050ci Jam 0000 error please help..

    Originally posted by Ropariva
    Your secondary transfer release casing is broken. That is quite a job to replace. The other issue was likely paper dust. The area circled in the pic should be black as this backs up the sensor in the machine.
    I see. To have gotten the jam 0000 error fixed and was able to print stuff but now it makes like a grinding noise and a Machine failure C2730 where is the secondary transfer release casing ? Is there a part number or a walk through?

    Comment

    • Ropariva
      Senior Tech

      500+ Posts
      • Mar 2016
      • 663

      #17
      Re: Copystar CS 3050ci Jam 0000 error please help..

      Originally posted by mprivi
      I see. To have gotten the jam 0000 error fixed and was able to print stuff but now it makes like a grinding noise and a Machine failure C2730 where is the secondary transfer release casing ? Is there a part number or a walk through?

      Comment

      • mprivi
        Technician
        • Jan 2022
        • 13

        #18
        Re: Copystar CS 3050ci Jam 0000 error please help..

        Comment

        • mprivi
          Technician
          • Jan 2022
          • 13

          #19
          Re: Copystar CS 3050ci Jam 0000 error please help..


          Is this the piece that needs to be replaced?
          Attached Files

          Comment

          • ntbann
            Senior Tech

            500+ Posts
            • Jan 2012
            • 628

            #20
            Re: Copystar CS 3050ci Jam 0000 error please help..

            Yes there is a weak gear pin that breaks. Not fun!

            Comment

            • Ropariva
              Senior Tech

              500+ Posts
              • Mar 2016
              • 663

              #21
              Re: Copystar CS 3050ci Jam 0000 error please help..

              Originally posted by mprivi
              Is this the piece that needs to be replaced?

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22798

                #22
                Re: Copystar CS 3050ci Jam 0000 error please help..

                Originally posted by mprivi
                Is this the piece that needs to be replaced?
                You being an end user needs to hire a trained tech.
                We techs have trained on equipment for decades to get to this level.
                End users THINK they can do our jobs.
                Bet you don't have a service manual.

                Sent from my SM-G960U using Tapatalk

                Comment

                • mprivi
                  Technician
                  • Jan 2022
                  • 13

                  #23
                  Re: Copystar CS 3050ci Jam 0000 error please help..

                  Originally posted by Phil B.
                  You being an end user needs to hire a trained tech.
                  We techs have trained on equipment for decades to get to this level.
                  End users THINK they can do our jobs.
                  Bet you don't have a service manual.

                  Sent from my SM-G960U using Tapatalk
                  I'm sure it's a detailed complicated repair from the looks of the diagram, but thank you for the inspirational words. I also do have a copy of the Service Manual.

                  Comment

                  • mprivi
                    Technician
                    • Jan 2022
                    • 13

                    #24
                    Re: Copystar CS 3050ci Jam 0000 error please help..

                    Thanks for the help... any pointers on tackling this repair?

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 23006

                      #25
                      Re: Copystar CS 3050ci Jam 0000 error please help..

                      If you've got this far, you're through the worst of it. There's a lot of spring tension on the secondary transfer unit.

                      When you're assembling leave the springs for last. The springs will insert through a slot at the front and back, after the transfer unit is secure. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • Samanator
                        Service Manager

                        Site Contributor
                        VIP Subscriber
                        500+ Posts
                        • Sep 2017
                        • 577

                        #26
                        Re: Copystar CS 3050ci Jam 0000 error please help..

                        If you decide to replace the whole right side door, only use a right side door from a 3050ci or a 3550ci. Although the part (302K924782 Drive Release Housing) is the same inside the door on the 3050ci,3550ci,4550ci,5550ci, the right side doors are different on the 4550ci and 5550ci.

                        I have replaced the Drive Release Housing a few time and its not all that hard, just a bit of a pain in the ass the first time.

                        If you keep any of these models (3050ci,3550ci,4550ci,5550ci,3051ci,3551ci,4551ci, 5551ci) out in the field for a while, you will run into this problem. Not a matter of if, just a matter of when.

                        Comment

                        • mprivi
                          Technician
                          • Jan 2022
                          • 13

                          #27
                          Re: Copystar CS 3050ci Jam 0000 error please help..

                          Ok...... So i changed the housing part # 302K924782 Drive Release Housing... my housing looked fine. I still get the error and the noise. Can it be something in the housing? Everything looked good. Not sure if i should all new pieces inside the housing.

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 23006

                            #28
                            Re: Copystar CS 3050ci Jam 0000 error please help..

                            Were any of the gears damaged? That would have been a good time to look ... when it was apart. =^..^=
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

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