network print monitor for upgrade fw , help me

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  • avio2
    Trusted Tech

    100+ Posts
    • Jul 2010
    • 150

    #1

    network print monitor for upgrade fw , help me

    hello ,this is the first time to use this for upgrade fw but i have read instruction but upgrade not work for "unable to validate file fw"

    i have attempt whit file fw zip and not work
    i have estract all file now , who is the file fw?
  • Ropariva
    Senior Tech

    500+ Posts
    • Mar 2016
    • 629

    #2
    Re: network print monitor for upgrade fw , help me

    Sorry, I have no idea what you are talking about.
    What model? What firmware version?
    What are you upgrading and why?

    Comment

    • kuby
      Senior Tech

      1,000+ Posts
      • Oct 2007
      • 1371

      #3
      Re: network print monitor for upgrade fw , help me

      Upgrade with a flash drive or KFS is easier. To upgrade by flash drive you have to unzip the file first. Then after it is unzipped, it is going to make a folder that has the firmware in it. Then open the folder and copy everything to the root directory of a flash drive. Insert that into the flash drive port on the machine and turn it on. It should update the firmware. You need to read the instructions on how to remove the flash drive. Some machines want you to turn it off and remove the flash drive and restart the machine while others restarts after the process is complete.
      Last edited by kuby; 01-27-2022, 11:36 PM.

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      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7910

        #4
        Re: network print monitor for upgrade fw , help me

        I'm guessing but maybe author wants to use KYOCERA Net Viewer for firmware updates.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • Ropariva
          Senior Tech

          500+ Posts
          • Mar 2016
          • 629

          #5

          Comment

          • avio2
            Trusted Tech

            100+ Posts
            • Jul 2010
            • 150

            #6
            Re: network print monitor for upgrade fw , help me

            i have a utax 256i whit to which I can not update the firmware via usb because it goes into error f000 when I try so they advised me to use the KYOCERA NETWORK PRINT MONITOR to update it via the network but being the first time I use it, I'm trying to update a 4035i that has problems with the fuser and drum

            i use ever usb but this mfp go to f000 when i trayazzo:

            Originally posted by tsbservice
            Immagino, ma forse l'autore vuole usare KYOCERA Net Viewer per gli aggiornamenti del firmware.
            Originally posted by Ropariva
            Se insisti ancora nell'utilizzarlo, hai inserito la password di amministratore nella sezione "comunicazione"?
            what is KFS?

            Comment

            • KYO_OEM
              Senior Tech

              500+ Posts
              • Aug 2011
              • 684

              #7
              Re: network print monitor for upgrade fw , help me

              F000 means communication error main<>operation panel. No more operation panel firmware present.....
              Upgrade won`t start if no communication present.
              USB, KFS/ Kyocera Fleet Service Manager or NPM (UTAX Network Print Monitor) won`t upgrade if there is not communication.
              You can`t upgrade any non existing part by USB or else.
              Check wirings between main <> operation panel or exchange operation panel at first and try again by USB.
              Did you try emergency upgrade procedure?
              Check service manual for "How To Run Emergency Upgrade". (Page 1-6-2 from manual rev.90)
              I don`t think that it will work, but you can try it.(cheaper than new pwb)

              Comment

              • avio2
                Trusted Tech

                100+ Posts
                • Jul 2010
                • 150

                #8
                Re: network print monitor for upgrade fw , help me

                Originally posted by KYO_OEM
                F000 means communication error main<>operation panel. No more operation panel firmware present.....
                Upgrade won`t start if no communication present.
                USB, KFS/ Kyocera Fleet Service Manager or NPM (UTAX Network Print Monitor) won`t upgrade if there is not communication.
                You can`t upgrade any non existing part by USB or else.
                Check wirings between main <> operation panel or exchange operation panel at first and try again by USB.
                Did you try emergency upgrade procedure?
                Check service manual for "How To Run Emergency Upgrade". (Page 1-6-2 from manual rev.90)
                I don`t think that it will work, but you can try it.(cheaper than new pwb)
                but mfp work all , F000 only whit upgrade from usb if turn off, remove usb and turn on in touch screen appaers :FRIMWARE UPGRADE: not change ,tunr of and on and this work ,only problem in in web page posible set address book but not possible set ONE touch
                panel fw is present 2MY_7000.008.004
                256i
                very strange for me

                p.s for upgrade fw whit NPM need unzip fw and chose file .. NWDL(not work whit this) autetication error

                Comment

                • KYO_OEM
                  Senior Tech

                  500+ Posts
                  • Aug 2011
                  • 684

                  #9
                  Re: network print monitor for upgrade fw , help me

                  in this case, i think the main pwb must be broken.

                  Comment

                  • avio2
                    Trusted Tech

                    100+ Posts
                    • Jul 2010
                    • 150

                    #10
                    Re: network print monitor for upgrade fw , help me

                    Originally posted by KYO_OEM
                    in this case, i think the main pwb must be broken.
                    changed operation panel : not upgrade fw
                    changed main pwb : not upgrade fw
                    at this time i think usb cable from operation panel to main pwb defect but since it works I leave it so I have already lost too much time

                    Comment

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