PA6000x toner chunks

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  • AJL45
    Technician
    • May 2020
    • 17
    #1

    PA6000x toner chunks

    I have a PA6000x that keeps leaving toner chunks on prints. The fuser roller gets coated in toner which then starts leaving toner chunks. I change the fuser, and it works fine until the toner starts building up on the fuser again. I tried changing the drum/developer/fuser this last time, but after 2 months, the issue is back. OEM toner is being used. Any one have any ideas?

    Thanks!
    Tags: None
    • Kyodogs
      Junior Member
      • Apr 2024
      • 8
      #2
      This is the same issue that was never taken care of in their previous versions
      Adjusting heat and timer settings does nothing to help this.

      You replace the fuser unit, which is good until the pressure roller builds up toner again.

      *Kyocera tech support is clueless.

      Plan on cleaning that roller with alcohol a few times a year for free if it is on a per-call basis.

      "If you sell lower-end Kyocera and put them under contract, you will lose your shirt, if you sell lower-end Kyocera outright, you will lose a customer"

        Comment

        • Dark Helmet
          Senior Tech

          Site Contributor
          500+ Posts
          • May 2009
          • 835
          #3
          Originally posted by AJL45
          I have a PA6000x that keeps leaving toner chunks on prints. The fuser roller gets coated in toner which then starts leaving toner chunks. I change the fuser, and it works fine until the toner starts building up on the fuser again. I tried changing the drum/developer/fuser this last time, but after 2 months, the issue is back. OEM toner is being used. Any one have any ideas?

          Thanks!
          Any chance they are running labels or thicker paper with out setting the media type properly? Might need to bump the heat up.
          Evil will always triumph because good is dumb.
            👍 1

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22963
              #4
              Originally posted by Dark Helmet

              Any chance they are running labels or thicker paper with out setting the media type properly? Might need to bump the heat up.
              That was my thought. Are they running heavy media on plain paper settings? Is it genuine toner? Both of these can produce the symptoms that you are seeing.
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • nathicana
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Aug 2008
                  • 328
                  #5
                  Set the paper type to bond on the printer.

                  Machine speed and duplexing will be unaffected.

                  By default the driver media type is unspecified so the printing works the same for the customer.

                    Comment

                    • AJL45
                      Technician
                      • May 2020
                      • 17
                      #6
                      Genuine toner, and just plain paper. I will try setting the the paper type to bond! Thanks!

                        Comment

                        • ntbann
                          Senior Tech

                          500+ Posts
                          • Jan 2012
                          • 625
                          #7
                          I have seen this twice now. I warrantied both and Kyo wanted them both back.

                            Comment

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