Ecosys 2540dw blank pages

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  • Paulm
    Technician

    50+ Posts
    • Jan 2009
    • 69

    #1

    Ecosys 2540dw blank pages

    Hi all, I have a Ecosys 2540dw that prints blank. Have swapped DV and drum. Any other ideas rather than PWBs. Has anyont fixed tis? Most Likely issue?
    Thanks
  • ATM
    Technician
    • Apr 2025
    • 31

    #2
    Check if the drum cover is damaged. Sometimes the hinge is damaged and causes the cover not to open. It is best to remove the cover from the drum and check without it.

    EDIT: I see, you checked drum unit. Looks like power issue.

    Comment

    • BBM
      Senior Tech

      500+ Posts
      • Dec 2020
      • 857

      #3
      Make sure the guide for the drum is properly seated .

      Comment

      • kuby
        Senior Tech

        1,000+ Posts
        • Oct 2007
        • 1389

        #4
        Are the internal prints blank also?

        Comment

        • ihatefinishers13
          Senior MFP Technician

          500+ Posts
          • Feb 2020
          • 654

          #5
          Did you try turning off the machine, reseating the drum/DV units? Very common problem if you don't turn the machine off.

          Comment

          • lees
            Technician

            50+ Posts
            • Apr 2011
            • 95

            #6
            We have seen blank pages on copy and print several times on this series of printers and MFP's. Every time so far, it has been a main board. Hope this helps.

            Comment

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