Kyocera Ecosys PA2100cx toner issues

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  • valonqar
    Junior Member
    • May 2025
    • 7

    #1

    Kyocera Ecosys PA2100cx toner issues

    I replaced the flex cables of the drum unit and the developer unit of my Kyocera Ecosys PA2100cx and now I'm finally printing (previously was printing in blank), but there's still some issues about the colors. Once printed a page it starts showing the message "adding toner" and then ask to replace the toner, even tho it is completely full. It happens with genuine toners and compatible toners. Does anyone know how to solve this problem?
    Do you guys think it is a problem in the waste toner sensor? I don't know which part of that printer it is located this sensor.
  • ntbann
    Senior Tech

    500+ Posts
    • Jan 2012
    • 627

    #2
    Sounds like the toner supply tubes going through the transfer belt are plugged not allowing the dv units to tone up. Is it all the toners or just a certain color?

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    • valonqar
      Junior Member
      • May 2025
      • 7

      #3
      Originally posted by ntbann
      Sounds like the toner supply tubes going through the transfer belt are plugged not allowing the dv units to tone up. Is it all the toners or just a certain color?
      All of them, but it happens mostly with C, M and Y. My last print test it is not printing the color cyan, but in the screen keeps saying the toner is low, but it is completely full.

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      • Larhal
        Retired

        Site Contributor
        VIP Subscriber
        500+ Posts
        • May 2013
        • 550

        #4
        Remove the transfer belt and vac out the toner supply tubes. This will eliminate one potential problem. And by all means do not use compatible toner ......
        Larhal

        Retired

        If all else fails read the Service Manual!

        If that fails, meet me at the pub and we will discuss it.

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        • valonqar
          Junior Member
          • May 2025
          • 7

          #5
          Thank you ntbann and Larhal ! It seems to resolve one of the problems, it is stopping showing the message "adding toner" all the time and it's printing all the colors. Although, there's some stripes on the printing, which I guess it is coming from the transfer belt.
          Attached Files

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          • Ricky Flynn
            Ricky Flynn
            • Mar 2024
            • 2

            #6
            Originally posted by valonqar
            Thank you ntbann and Larhal ! It seems to resolve one of the problems, it is stopping showing the message "adding toner" all the time and it's printing all the colors. Although, there's some stripes on the printing, which I guess it is coming from the transfer belt drift boss.
            Well the stripe problem on the photo print could be the belt, you should have someone check this.

            Comment

            • valonqar
              Junior Member
              • May 2025
              • 7

              #7
              Originally posted by Ricky Flynn

              Well the stripe problem on the photo print could be the belt, you should have someone check this.
              I did, I changed the transfer unit, but now the message "adding toner" continues and keep asking to change toner k, but both (genuine and compatible) is completely full.

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              • Larhal
                Retired

                Site Contributor
                VIP Subscriber
                500+ Posts
                • May 2013
                • 550

                #8
                Which toner did you have in when it gave the message? Compatible or OEM?
                Larhal

                Retired

                If all else fails read the Service Manual!

                If that fails, meet me at the pub and we will discuss it.

                Comment

                • Scott
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Dec 2009
                  • 194

                  #9
                  Never use generic toners in these machines. I am betting this is your problem as it will cause problems through out the machine if not immediately it will eventually

                  Comment

                  • ricohmaina
                    Technician
                    • Dec 2011
                    • 21

                    #10
                    There is a tech pub for the 5526 for the premature out of toner issue.. Springs are added under the toner solenoid. I would expect this issue to have been addressed by Kyo. The tech pub is eight years old and I'm just now seeing the issue on machines installed last year.

                    302R794450 * PARTS PLATE SPRING SET SP

                    Comment

                    • valonqar
                      Junior Member
                      • May 2025
                      • 7

                      #11
                      Originally posted by Larhal
                      Which toner did you have in when it gave the message? Compatible or OEM?
                      compatible, but I change for a OEM and the message to change toner K continues on the screen.

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