Task alfa 3252 ci color problem

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  • newdente.gianluca
    Technician

    50+ Posts
    • Feb 2016
    • 58

    #1

    Task alfa 3252 ci color problem

    hello, I have problem with this machine, the problem is both in copy and in print, the machine has 75,500 copies and 3 and a half years, can someone help me to understand the problem?
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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22973

    #2
    Re: Task alfa 3252 ci color problem

    What have you done so far? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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    • newdente.gianluca
      Technician

      50+ Posts
      • Feb 2016
      • 58

      #3
      Re: Task alfa 3252 ci color problem

      drum refresh, dv refresh, laser scanner clean,color registration, tone curve adjustment. ac calibration.

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      • Drivee
        Trusted Tech

        250+ Posts
        • Nov 2020
        • 322

        #4
        Re: Task alfa 3252 ci color problem

        I suppose that you use AM toners?

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        • fishleg
          Trusted Tech

          Site Contributor
          250+ Posts
          • Mar 2009
          • 426

          #5
          Re: Task alfa 3252 ci color problem

          That's a good one not seen that before. At first it looks like Devs but the first sample you put didn't have the fault.

          Gonna sound mad but first thing I'd do is mix up all the drums just to see if it changes then put them all back. I'd do every setup possible in service mode.

          Is the fault only on those samples or is it on everything? After that really you need to try a different Dev just to see if the fault stays. Customer have another machine you can swap one of the Devs with just to check?

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          • newdente.gianluca
            Technician

            50+ Posts
            • Feb 2016
            • 58

            #6
            Re: Task alfa 3252 ci color problem

            Originally posted by Drivee
            I suppose that you use AM toners?
            Genuine toner

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            • sparkycivic
              Trusted Tech

              250+ Posts
              • Apr 2017
              • 348

              #7
              Re: Task alfa 3252 ci color problem

              By chance, is "ECO" mode on?
              does the phenomena appear in other test prints like "single color" sky-shots? or process-black sky shot?

              Comment

              • BillyCarpenter
                Field Supervisor

                Site Contributor
                VIP Subscriber
                10,000+ Posts
                • Aug 2020
                • 16308

                #8
                Re: Task alfa 3252 ci color problem

                It looks like a low developer condition but doubtful since it's on all the colors.
                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                • craigster
                  Trusted Tech

                  100+ Posts
                  • Apr 2016
                  • 201

                  #9
                  Re: Task alfa 3252 ci color problem

                  odd issue, I would back everything up on thumb drive and try au21 memory clear. then do a firmware update

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                  • KYO_OEM
                    Senior Tech

                    500+ Posts
                    • Aug 2011
                    • 704

                    #10
                    Re: Task alfa 3252 ci color problem

                    Check U465/Stress for value 90 or 478.
                    If still one of these values after running calibration, maybe problem with transfer belt.
                    In case of C7620 on eventlog, problem with belt.
                    Otherwise i would check secondary transfer contact.
                    Contact is coming from transfer belt.
                    Check spring in the upper right corner behind the belt

                    Comment

                    • justanotherhack
                      Technician

                      50+ Posts
                      • Apr 2015
                      • 74

                      #11
                      Re: Task alfa 3252 ci color problem

                      I've seen a couple of these with high B/W usage (400+k) and very low color usage (less than 40k) just drain the color developer units. Slowly, so no one notices at first. I had to replace the developer units.

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                      • fishleg
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Mar 2009
                        • 426

                        #12
                        Re: Task alfa 3252 ci color problem

                        Originally posted by justanotherhack
                        I've seen a couple of these with high B/W usage (400+k) and very low color usage (less than 40k) just drain the color developer units. Slowly, so no one notices at first. I had to replace the developer units.
                        Seen similar things again today. I guess over time the Dev goes a bit flat and Dev sensor isn't as accurate any more for detecting how much toner is in the Dev unit.

                        I've seen two very similar patterns at 600k you get dark patches in zig zig pattern and if they do no colour and 600k black over 2-3 years it kills the colour Dev units get the dreaded zig zag voids. So either it's Dev going bad from age or its slowly depleted and machine can't replenish it.

                        U155 allows you to view the Dev sensors but I don't really know what readings should be.

                        Shame there's no way to say don't calibrate colour unless it's used.

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