2 and 3 series B/W & Color machines with Black Developer spewing in cassettes

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  • buzz
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2013
    • 288
    #1

    2 and 3 series B/W & Color machines with Black Developer spewing in cassettes

    I've seen a bunch of 2 and 3 series both b/w and clr machines with black carrier leaking to the paper cassettes, all the way down to tray2.

    We've replaced developers and drums but seems there is another leak somewhere.

    Below each developer at the front of the copier frame, there is a port for toner dropping down.

    Perhaps a leak is from there? Anyone seen this before?

    I'm about to see 2 or 3 machines today on this problem.
    Tags: b/w, developer, leak, series
    • tmaged
      Owner/Service Manager

      Site Contributor
      1,000+ Posts
      • Oct 2008
      • 1885
      #2
      Re: 2 and 3 series B/W & Color machines with Black Developer spewing in cassettes

      We have quite a few out with some running pretty good volumes, haven't seen it. OEM toner ?
      Hope that helps !
      -Tony
      www.dtios.com
      Become a fan on Facebook

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        • buzz
          Trusted Tech

          Site Contributor
          250+ Posts
          • Aug 2013
          • 288
          #3
          Re: 2 and 3 series B/W & Color machines with Black Developer spewing in cassettes

          Originally posted by tmaged
          We have quite a few out with some running pretty good volumes, haven't seen it. OEM toner ?
          Yes OEM Toner. My other guess is that there may be residual developer sitting in parts of the frame from a previous spill from the bad developers and over time they get spilled into the cassettes.

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            • darry1322
              Senior Tech

              Site Contributor
              500+ Posts
              • Oct 2010
              • 817
              #4
              Re: 2 and 3 series B/W & Color machines with Black Developer spewing in cassettes

              Originally posted by buzz
              Yes OEM Toner. My other guess is that there may be residual developer sitting in parts of the frame from a previous spill from the bad developers and over time they get spilled into the cassettes.

              By the time the toner/developer makes it's way into the tray, the front of the machine is full of spilled toner/developer. It takes a lot of vacuuming and bumping and vacuuming to get it all out of there. The tray itself will hide loose toner under the gear rack assembly as well. Just takes a lot of work to get it all out of there.

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                • darry1322
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Oct 2010
                  • 817
                  #5
                  Re: 2 and 3 series B/W & Color machines with Black Developer spewing in cassettes

                  Originally posted by tmaged
                  We have quite a few out with some running pretty good volumes, haven't seen it. OEM toner ?
                  We've seen quite a few, all on OEM toner. Some high volume some low volume. No real rhyme or reason.

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                    • JVergin
                      Service Tech / IT Rep

                      100+ Posts
                      • Jan 2009
                      • 216
                      #6
                      Re: 2 and 3 series B/W & Color machines with Black Developer spewing in cassettes

                      Originally posted by darry1322
                      By the time the toner/developer makes it's way into the tray, the front of the machine is full of spilled toner/developer. It takes a lot of vacuuming and bumping and vacuuming to get it all out of there. The tray itself will hide loose toner under the gear rack assembly as well. Just takes a lot of work to get it all out of there.
                      +1

                      Also, it happens on the slower AND faster models.

                      We took apart a faster dev unit that was dropping toner and found it to be leaking through plastic bushings.

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                        • fishleg
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Mar 2009
                          • 426
                          #7
                          Re: 2 and 3 series B/W & Color machines with Black Developer spewing in cassettes

                          I've seen this a lot as well, above tray one there's like a fan grill you can peel off. Usually that is full of dev but even if you clean that it leaks for ages even after replacing dev. I usually keep tapping it with screw driver till it slows.

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                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 23008
                              #8
                              Re: 2 and 3 series B/W & Color machines with Black Developer spewing in cassettes

                              When you take off the inner front cover you'll see a vent port at the bottom with a screen over it. That front cover tends to fill up full with developer. So last month you changed the developer unit and that's still fine, but you start to get jamming calls for tray #1 ... then #2, then #3. The developer sifting down from that front cover coats top piece of paper, then the rollers (new or old, it doesn't matter).

                              It takes a good bit of vacuuming to get all that developer out of the cover and frame. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

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                                • yakyitz
                                  Trusted Tech

                                  100+ Posts
                                  • Nov 2007
                                  • 245
                                  #9
                                  Re: 2 and 3 series B/W & Color machines with Black Developer spewing in cassettes

                                  Originally posted by blackcat4866
                                  When you take off the inner front cover you'll see a vent port at the bottom with a screen over it. That front cover tends to fill up full with developer. So last month you changed the developer unit and that's still fine, but you start to get jamming calls for tray #1 ... then #2, then #3. The developer sifting down from that front cover coats top piece of paper, then the rollers (new or old, it doesn't matter).

                                  It takes a good bit of vacuuming to get all that developer out of the cover and frame. =^..^=

                                    Comment

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