Kyocera taskalfa 3510i screen stuck at start up

[Morrisohbig]

I have this mfp from kyocera, it is taskalfa 3510i, was working normally,but now cannot print or respond to any command because the display panel is stuck in a white screen with dark lines. I tried replace the main board and all was well. But now the cases and increasing. More than 3 other copiers are behaving the same way, its a challenge to get replacement main boards. Is there a way of fixing this problem? Please assist

[BillyCarpenter]

Re: Kyocera taskalfa 3510i screen stuck at start up

At 99% of all cases with "Welcome" at Saturn range the FW Dimm was broken!

With broken Dimm the system won`t accept FW upgrade.


Edit: Disregard. I misunderstood. I thought it was stuck on welcome screen. You need to check cables and make sure everything is seated properly.

[Tom]

Re: Kyocera taskalfa 3510i screen stuck at start up

I've seen this same problem which is why we decided to stick with the 3511i's, they don't have that problem anymore.

[Tonerkiller]

Re: Kyocera taskalfa 3510i screen stuck at start up

I think this is the model that the ribbon cable under the control panel would come loose after the machine was moved. Check the ribbon cable.

[Morrisohbig]

Re: Kyocera taskalfa 3510i screen stuck at start up

I doubt its ribbons or otherwise. I have replaced the mainboards and the printer comes back to life, i wanted to know whether there is any remedy for the main boards that are not working. Its very evident that main board is the problem. I think i can give a try in restoring firmware. But i do not have the firmware. Any one with a link gor its download?

[BillyCarpenter]

Re: Kyocera taskalfa 3510i screen stuck at start up

I doubt its ribbons or otherwise. I have replaced the mainboards and the printer comes back to life, i wanted to know whether there is any remedy for the main boards that are not working. Its very evident that main board is the problem. I think i can give a try in restoring firmware. But i do not have the firmware. Any one with a link gor its download?

https://www.copytechnet.com/forums/vbdonate.php?do=donate

[copier tech]

Re: Kyocera taskalfa 3510i screen stuck at start up

I doubt its ribbons or otherwise. I have replaced the mainboards and the printer comes back to life, i wanted to know whether there is any remedy for the main boards that are not working. Its very evident that main board is the problem. I think i can give a try in restoring firmware. But i do not have the firmware. Any one with a link gor its download?

We're happy to help with the firmware.

Printer & Copier Firmware - www.printerfirmware.co.uk