light prints

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  • brancas
    Technician

    50+ Posts
    • Jul 2009
    • 78

    #1

    light prints

    IMG-20220726-WA0005.jpg

    hey guys. I have a TA 3051ci giving light prints as seen on the attached doc. The tech assigned to the customer serviced machine ran drum and developer refresh laser scan cleaning calibration and auto grey adjust. He examined all drum and dv units and Laser Scan Unit. All was well. The next step would be replacing laser unit and/or hi voltage unit. Any other suggestions?
  • Massimo Italy
    Technician
    • Feb 2021
    • 45

    #2
    Re: light prints

    I would check the transfer belt, maybe if you have a try to replace it and see if the defect goes away

    Comment

    • copykat93
      Trusted Tech

      Site Contributor
      250+ Posts
      • Oct 2021
      • 268

      #3
      Re: light prints

      Not very familiar with the model, but that looks like a transfer issue, T/S roller, T/S belt..... what direction is paper running?

      Comment

      • brancas
        Technician

        50+ Posts
        • Jul 2009
        • 78

        #4
        Re: light prints

        Originally posted by Massimo Italy
        I would check the transfer belt, maybe if you have a try to replace it and see if the defect goes away
        Transfer belt was replaced

        Comment

        • Massimo Italy
          Technician
          • Feb 2021
          • 45

          #5
          Re: light prints

          Sorry, I realized that the translator has not done his duty, I meant if you can try to replace the entire transfer belt unit, perhaps with a unit that is working on another machine.

          Comment

          • darry1322
            Senior Tech

            Site Contributor
            500+ Posts
            • Oct 2010
            • 817

            #6
            Re: light prints

            Running a U089 Sample Set might show more info about what's going on.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22930

              #7
              Re: light prints

              I'd suggest that based on the image in the first post that you've got dirty polygon mirror surfaces, or other dirt on the optics inside the laser.

              I've cleaned plenty of these lasers. Just take care not to remove any mirrors. Like the scanner, the laser uses front surface mirrors. If the mirror is flipped over, you'll get both a reflective and a refractive image (it will look blurry). =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • pascalb.
                Technician
                • Aug 2016
                • 47

                #8
                Re: light prints

                Hello,
                as well as blackcat i had dusty lasers on this machine.
                Customer smoking next to the machine or very dusty environment.
                Good luck
                Do not lament,
                do not mock,
                do not hate,
                but understand.

                Comment

                • Geo
                  Senior Tech

                  500+ Posts
                  • Nov 2010
                  • 662

                  #9
                  Re: light prints

                  A couple of thoughts...Were ALL the shipping spaces removed from the transfer belt..Does a DV refresh have any effect ? IS OEM toner being used..?

                  Comment

                  • brancas
                    Technician

                    50+ Posts
                    • Jul 2009
                    • 78

                    #10
                    Re: light prints

                    Originally posted by Geo
                    A couple of thoughts...Were ALL the shipping spaces removed from the transfer belt..Does a DV refresh have any effect ? IS OEM toner being used..?
                    The transfer belt was used taken from a working machine. Dv refesh did not work. Toner is OEM. The tech did remove the laser unit and cleaned all mirrors. Will give him another laser unit to install.

                    Comment

                    • tmaged
                      Owner/Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Oct 2008
                      • 1858

                      #11
                      Re: light prints

                      Originally posted by brancas
                      The transfer belt was used taken from a working machine. Dv refesh did not work. Toner is OEM. The tech did remove the laser unit and cleaned all mirrors. Will give him another laser unit to install.
                      The mirrors on the polygon motor get dust in the trail end of each mirror. Remove the laser, flip it over and remove the 3 screws that hold each polygon motor in. That's the easiest way to clean them.
                      Hope that helps !
                      -Tony
                      www.dtios.com
                      Become a fan on Facebook

                      Comment

                      • Tom
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Jan 2009
                        • 342

                        #12
                        Re: light prints

                        Weird how different environments cause these problems. Sounds like many of you live in dry dusty areas to have these problems. Here in Louisiana it's the humidity that causes the same symptom. We don't have much of a dust issue, but let that A/C not work for awhile when it's 90% plus humidity in the summer and we get light copies too on pretty much every machine. I can't place a kyocera in a warehouse or anywhere not climate controlled.

                        Comment

                        • JR2ALTA
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Feb 2010
                          • 2028

                          #13
                          Re: light prints

                          Originally posted by brancas
                          The transfer belt was used taken from a working machine. Dv refesh did not work. Toner is OEM. The tech did remove the laser unit and cleaned all mirrors. Will give him another laser unit to install.

                          As blackcat and tmaged said, this is 100% dirty polygon mirrors. NOT laser glass, which your tech may have cleaned. He needs to dig further. Don't waste a good LSU by replacing it.

                          Comment

                          • Geo
                            Senior Tech

                            500+ Posts
                            • Nov 2010
                            • 662

                            #14
                            Re: light prints

                            Another thought... Other than the laser assy , did you check the transfer roller press springs and the side door latches.

                            Comment

                            • brancas
                              Technician

                              50+ Posts
                              • Jul 2009
                              • 78

                              #15
                              Re: light prints

                              Just an update. Gave the tech a used laser unit from a working machine and that solved the problem. Thanks for all the helpful advice!!

                              Comment

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