Kyocera 5501i - print quality problem.

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  • AlexRust
    Technician

    Site Contributor
    • Apr 2014
    • 41
    #1

    Kyocera 5501i - print quality problem.

    Hi guys,
    I am trying to fix Kyocera 5501i - see attached sample. Can somebody please share from their experience which roller causing this "dots" at the top of the page on attached sample. I cleaned (to my knowledge) every roller in the paper path but pesky "dots" still there. Thanks in advance for your help.
    Tags: attached, dots, kyocera, roller, sample
    • dantab1980
      DanTab
      • May 2015
      • 14
      #2
      Re: Kyocera 5501i - print quality problem.

      The problem is your Drum charge roller. Replace it or the entire drum unit.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22932
          #3
          Re: Kyocera 5501i - print quality problem.

          Yes, primary charge roller. Repeating at 38mm intervals?

          Which sample is that? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • AlexRust
              Technician

              Site Contributor
              • Apr 2014
              • 41
              #4
              Re: Kyocera 5501i - print quality problem.

              Thank you. Will replace it and report back.

                Comment

                • AlexRust
                  Technician

                  Site Contributor
                  • Apr 2014
                  • 41
                  #5
                  Re: Kyocera 5501i - print quality problem.

                  Thank you guys, replacing charge roller did fix it.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22932
                      #6
                      Re: Kyocera 5501i - print quality problem.

                      Congratulations on your success. Thanks for posting back. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

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