Hi everyone!
Can anyone shed some light on an issue with this series machine? While in Duplex mode, sometimes the very first print, stops dead still just inside the Exit Unit, some call the Switchback unit. Also, I notice a dark, hard substance build-up on the rollers in this unit, which has been a good sign just before replacing the unit itself, as this substance is very difficult to get at, and clean off.
The sensors on this unit are easy enough to clean, however, they can still be "flagged" in the Maintenance Mode. So, my question is, is it a late response on the sensors, or the build-up of substance on the rollers that cause this jamming issue?
A lot of the schools I service run thousands of duplex "packs" at one sitting, and Switchback units don't last long because of this jamming issue.
Any thoughts?
Can anyone shed some light on an issue with this series machine? While in Duplex mode, sometimes the very first print, stops dead still just inside the Exit Unit, some call the Switchback unit. Also, I notice a dark, hard substance build-up on the rollers in this unit, which has been a good sign just before replacing the unit itself, as this substance is very difficult to get at, and clean off.
The sensors on this unit are easy enough to clean, however, they can still be "flagged" in the Maintenance Mode. So, my question is, is it a late response on the sensors, or the build-up of substance on the rollers that cause this jamming issue?
A lot of the schools I service run thousands of duplex "packs" at one sitting, and Switchback units don't last long because of this jamming issue.
Any thoughts?
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